What conditions will lead to Vtrak entering Maintenance Mode?
- Controller firmware mismatch (applicable to Vtrak X10). Vtrak Ex30 series will flash upgrade the slave controller coming up with mismatched firmware. Once booted the controller will synch up and flash upgrade the master’s firmware image.
- Memory mismatch. Whichever controller boots first will be the master and the slave will enter maintenance mode. Both controllers must have identical memory.
- SAS Domain Path is Broken or partially broken. Respective RAID controller SAS domain whose path is broken will enter maintenance mode.
- Manually entering maintenance mode
- Bad SAS expansion cable
- Bad expander
|Reported Event:||Corrective Action|
|Controller set to Maintenance Mode because of hardware mismatch with partner (controller)||Compare controller types and amount of memory installed. Correct or update as needed.|
|Controller set to Maintenance Mode because of flash image version mismatch with partner (controller)||X30 Series will update this controller to the same flash image version as the partner controller automatically|
|Controller has been set to Maintenance mode because there is a mismatch in the Controller Model or Hardware version with that of the partner controller||Replace this controller with the same Model and Hardware version as the partner controller.|
|Controller has been set to Maintenance mode because there is a mismatch in the memory size with that of the partner controller||Replace this controller’s memory with the same memory size as the partner controller|
|Partner Controller has entered maintenance mode to protect user data since one of the configured physical drives was disconnected in the partner controller||Check and correct cable connections to external JBOD enclosures. Rebuild any critical logical drives. Back up array data. Replace the physical drive. Bring controller out of maintenance mode|
How to enter and exit maintenance mode?
|Web Pam Pro E||No|
|CLI using Telnet||Yes|
|CLI using SSH||Yes|
|CLI via RS232 Serial Cable||Yes|
Command line Syntax to enter and exit maintenance mode:
To enter maintenance mode:
maintenance [-a <action>] -i <CtrlId>
maintenance -a enter -i <CtrlId>
This command causes the selected RAID controller to enter maintenance mode.
-a <action> Which action to perform.
enter (Default)Enter maintenance mode.
-i <CtrlId> Controller id.
maintenance -i 1
To exit maintenance mode:
Note: Run command on respective controller in maintenance mode
maintenance –a exit