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Pegasus32 Troubleshooting USB Connection Issues with Pegasus 32
Babatunde Akinkuolie posted this 04 November 2024 - Last edited 04 November 2024

If you experience connectivity issues when using a USB connection with your Pegasus 32, please ensure that the connection is made through Port A. Here’s a quick guide to resolve this:

1. Verify USB Port A Usage: Ensure the USB cable connects to Port A on the Pegasus 32. Port A is the USB 3.2 port marked with a computer icon.

2. Reconnect to Port A: To switch to Port A safely, follow these steps:
- Power Down the Host Computer: Completely shut down your computer to avoid data transfer interruptions.
- Switch the Cable to Port A: Move the USB connection to Port A on the Pegasus 32.
- Power On the Computer: Turn the computer back on, and the connection should now be stabilized through the correct port.

Using the designated Port A for USB connections ensures proper compatibility and performance with the Pegasus 32.

Pegasus32 Managing a Pegasus32 with a modern macOS
Babatunde Akinkuolie posted this 01 November 2024 - Last edited 17 December 2024

To use a Pegasus32 on a modern MAC, use the latest Pegasus32 driver. For Intel macOS, the driver is builtin. For M1/M2/M3 macOS use the DEXT driver v21.1.0-2

After installation, ensure to 'allow' the driver in System Settings on your Mac. For assistance, please refer to the Guide.

Managing a Pegasus32 with a modern macOS

To manage a Pegasu32 on a modern MAC, Use the latest Promise Utility, v4.06.0000.04

Updating firmware in a Pegasus32

Prior to utilizing the Pegasus32 with your Mac computer, it's crucial to complete the update procedure. Please be aware that the Pegasus32 firmware file isn't intended for Mac use; instead, it's utilized by the Promise Utility to update the Pegasus32 firmware.

Download and use the latest Pegasus32 firmware v6.06.0000.45

 To update the firmware using the latest Promise Utility:

1. From the Admin drop-down menu in the menu bar of the Promise Utility, choose Firmware Update.

2. Click on the padlock icon to unlock the menu, and type in the password for your computer when the prompt appears.

3. Click the Choose File button and locate the .img file you downloaded.

4. Click the Submit button.

5. In the Confirmation box, type the word “confirm” in the field provided and click the Confirm button.

6. The process will take several seconds to complete. Once the process has completed, it is necessary to restart the computer.Once the computer is powered on and booted up, you may continue to use the Pegasus32.

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