Searching: Power - 134 Results Found

VESS R3000 Series Updating Firmware on the Vess R3600 Subsystem
Babatunde Akinkuolie posted this 29 October 2024

To update the firmware on the Vess R3600, follow these steps:

1. Download the latest firmware image file from PROMISE support by visiting the website at http://www.promise.com/support/. Save the file to your Host PC or TFTP server.

2. Before proceeding, ensure that no background activities are running on the RAID subsystem.

3. Access the Administration tab and navigate to the Firmware Update section.

4. Choose a download option:
- Local File through HTTP: Click the "Choose File" button, locate the firmware image file on your system, select it, and click "Open."
- TFTP Server: Enter the TFTP Server host name or IP address, port number, and file name.

5. Optionally, you can check the "Non-disruptive Image Update (NDIU)" box. This feature updates the RAID controllers and I/O modules one at a time, allowing I/O operations to continue during the firmware update. Note that updates with this option take longer to complete and are only supported by dual controller models.

6. Click the "Download" button. The subsequent screen will display the Flash Image (firmware image file) Version Number and Build Date.

7. Click "Submit" to initiate the firmware update. The progress of the update will be shown.

Important: Do not power off the subsystem during the update and refrain from navigating to other screens until the firmware update operation is completed.

Once the update is finished, a message will prompt you to reboot the subsystem. Click "OK."

- If you selected the Disruptive Flash Method, the RAID subsystem and JBOD expansion units will automatically restart.
- If you chose the Non-Disruptive Flash Method, the system will automatically flash and restart the RAID controllers one at a time.

Automatic Restart: If the NDIU box was not checked, the RAID subsystem and JBOD expansion units will automatically restart. This action temporarily disrupts I/O operations and may cause your WebPAM PROe connection to drop. To reestablish the connection, follow these steps:

1. Wait for a minimum of two minutes.
2. Click "Logout" in the WebPAM PROe Header and then log in again. If you encounter login issues, wait for 30 seconds and try again.
3. In your browser, click "Logout" in the WebPAM PROe Header and then log in again. If you cannot log in immediately, wait for 30 seconds and try again.

VESS R3000 Series Vess R3600 Battery Replacement
Babatunde Akinkuolie posted this 29 October 2024 - Last edited 22 November 2024

Introduction

Over time wear and tear takes it's toll and things need to be replaced. Batteries are devices that wear out often, how often depending on their chemistry, usage and enviornmental factors.

This KB explains how to replace the battery in a Vess R3600.

You will need a replacement battery and a small Phillips screwdriver.

How to tell that a battery needs replacement

In the WebPAM Devices you can see battery status. In the case the battery is malfunctioning.

Battery Replacement

In the Vess R3600 the battery is located in the Fan Module. The battery for controller 1 is in Fan Module 1 to the left. The battery for controller 2 is located in Fan Module 2 to the right.

We will show Fan Module 2 battery replacement here.

First, remove the two screws holding the fan module in place.

Next remove the fan module my gently pulling back with the power supply handle.

To open the fan module there is one screw on the top and 2 screws on the left side and 2 screws on the right side.

With the cover removed the battery is visible.

Remove the 4 screws, gently poll up to remove the failed battery and gently insert the replacement battery.Reassemble the fan module and insert it into the chassis and install the screws to hold it in place.

Note that the battery may not be fully charged when installed, check WebPAM for battery status.

  1. Restart the Corresponding Controller

    • After reassembling, restart the controller corresponding to the replaced battery.
    • For example, if Battery #1 was replaced, restart Controller #1 using WebPAM.

  2. Controller Initialization

    • The restart will trigger the controller to reinitialize the battery and ensure it is recognized and functioning correctly.

 

 

 

 

 

Search
Popular Tags
Categories
Close