I’m receiving an Error in the VTrak A-Class GUI under Status“LDAP Connection Failure” on my NAS G1100. What’s going on?


First make sure you are running the latest firmware andsoftware for both the VTrak A-Class and NAS G1100. We recommend SR3 A-Classfirmware and client or later. Also make sure the NAS Gateway has SR1 firmware orgreater.

 

Please note: In our example our Windows LDAP server does nothave DNS set. Likely your LDAP will be configured. In the example below weused the IP of the LDAP server since no DNS was configured on our LDAP server.

 

Example:

 


 

Example settings:

 

Response TimeOut: 10 sec

LDAD Server <IP Address>

LDAP Port 389

Server Type: Windows Active Directory

DNS: 10.0.0.76

Base DN: dc=aclass,dc=test,dc=com

Anonymous bind: unchecked

Bind DN: aclass\administrator

Bind Password: (password)

UID Attribute: cn

Object Class: user

Group ID Attribute: cn

Object Class of Group

Email notification for Event: unchecked

Full Name Attribute: displayName

Email Address Attribute: n/a

Privilege Settings: “Using Default Privilege

 

 

There threeforms of BindDN that can be used when binding the A-Class to Active Directory:

 

1.  <DomainName>\<Username>

Example: example.com\Administrator

2. <Username>@<DomainName>

Example: Administrator@example.com

3. CN=<Username>,CN=users,DC=<Domain_name>

Example: CN=Administrator,CN=users,DC=example,DC=com