The battery for the VTrak D5000/E5000 and Vess R3600 comes with a one-year warranty.

  • If the battery is over one year old, you will need to purchase a replacement.

Where to Purchase

The replacement battery module can be purchased here:
Battery Module for VTrak x5000 and Vess R3000

Battery Replacement Resources

For guidance on replacing the battery, refer to the following resources:

For Further Assistance

If you have additional questions, please contact the Promise Sales Team at: 📧 sales@promise.com