VTrak event log IDs, descriptions, severity, cause and corrective actions. 

Updated March 26, 2008

 

ID

Severity

Log

Description

Cause

Action

0x00010000

major

ram, nvram, buzzer, popup

Battery temperature is above the threshold

Enviroment is too hot or battery may be malfuctioning

Replace battery or increase air flow

0x00010001

info

ram, nvram, popup

Battery temperature is normal

Battery temperature is normal

No action required

0x00010002

warning

nvram, buzzer, popup

BBU is not able to retain data in cache memory for more than 72 hrs

Three possible causes: 1. The battery is drained. 2. The battery is being reconditioned. 3. The combination of battery and host memory is improper

If the battery is drained or being reconditioned, allow it to recharge normally. If the wrong battery is installed, replace it with the correct one for your system or accept less than 72 hours of retention time

0x00010003

info

ram, popup

Battery capacity is normal

Battery capacity is normal

No action required

0x00010004

info

ram, nvram, popup

Battery is discharging

Battery is re-conditioning

No action is required

0x00010005

info

ram, popup

Battery is charging

Battery is charging

No action is required

0x00010006

info

ram, popup

Battery reconditioning is completed

Battery reconditioning is completed

No action is required.

0x00010007

major

ram, nvram, buzzer, popup

Battery is malfunctioning

Battery is malfunctioning

Try reconditioning again, or replace battery or replace battery charging circuit in fan box

0x00010008

info

ram, nvram, popup

Battery has been reconditioned successfully

Battery has been reconditioned

No action is required

0x00010009

major

ram, nvram, buzzer, popup

Battery reconditioning has failed

Battery is malfunctioning

Replace battery

0x0001000A

warning

ram, nvram, buzzer, popup

Battery is reaching the end of life

Battery drains too many times

Replace battery

0x0001000B

warning

ram, popup

Battery is removed

Battery is removed

Insert battery back

0x0001000C

info

ram, popup

Battery is inserted

Battery is inserted

No action is required

0x0001000D

warning

ram, nvram, buzzer, popup

Battery charging has failed

Battery is malfuntioning

Replace battery

0x0001000E

info

ram, nvram, popup

Battery reconditioning has started

Battery reconditioning started

No action is required

0x0001000F

warning

ram, nvram, popup

Battery recondition has been terminated

Probable Battery removal or Battery malfunction

Replace battery and try again

0x00010011

warning

ram, nvram, popup

The write policy of writeback logical drive switched from writeback to writethru

Battery is re-conditioning or battery is malfuntioning

Check the event log to see whether battery is re-conditioning

0x00010012

info

ram, nvram, popup

The write policy of writeback logical drive switched from writethru to writeback

Battery holds the charge that can sustain the power to the DRAM for 72 hours and more

No action is required

0x00010013

warning

ram, nvram, popup

Battery is charging in high temperature

Input cause string here

Input action string here

0x00010014

major

ram, nvram, popup

Battery cannot function with the enclosure or with the attached battery board

Battery and battery board do not belong to this enclosure or battery cannot work with the battery board

Input action string here

0x00010015

info

ram, nvram, popup

Logical drive writeback cache maybe enabled w/o battery support

Users send the command to force the enclosure/system switched from write through to write back mode

No action is required

0x00010016

info

ram, popup

Battery is fully charged

Battery is fully charged

No action is required

0x00010017

warning

ram, popup

Battery is not present

No battery is detected on the controller or cooling unit during boot time

Install the battery, or check if the battery is properly connected

0x00010018

critical

ram, popup

Battery is not accessible

The battery has failed or it is not connected properly

Connect the battery properly or replace it

0x00020000

info

ram, popup

Not available

Input cause string here

Input action string here

0x00020001

info

ram, popup

BBU flushing has started

The system cache flushing is started

No action is required

0x00020002

info

ram, popup

BBU flushing has ended

The system cache flushing is complete

No action is required

0x00020003

critical

ram, nvram, popup

BBU flushing has failed

The system cache flushing is stopped because error

No action is required

0x00030000

info

ram, popup

Redundancy check is started

User started dedundancy check or BGA scheduler started it

No action required

0x00030001

info

ram, popup

Redundancy check is completed

Redundancy check is completed

No action required

0x00030002

info

ram, popup

Redundancy check is paused

User paused it, or BGA scheduler paused it, or other higer priority BGA activity paused it

No action required

0x00030003

info

ram, popup

Redundancy check is resumed

User resumed it, or BGA scheduler resumed it, or other higer priority BGA is completed or stopped, or resumed after reboot

No action required

0x00030004

info

ram, popup

Redundancy check is stopped

User stopped it, or BGA scheduler stopped it, or the logical drive is deleted, or critical, or offline

No action required

0x00030006

critical

ram, nvram, buzzer, popup

Redundancy check is aborted due to an internal error

System resource is not available

Reduced system load or reboot

0x00030007

major

ram, nvram, buzzer, popup

Redundancy check encountered inconsistent block(s)

Temporary hardware malfunction

Check the data on the specified block(s) in inconsistent block table of the logical drive

0x00030008

info

ram, popup

Redundancy check task is queued

Input cause string here

Input action string here

0x00030009

info

ram, popup

Redundancy check is in progress

Input cause string here

Input action string here

0x0003000A

info

ram, popup

Redundancy check task is stopped internally

LD is not online

No action required

0x0003000B

info

ram, popup

Redundancy check is started on unsynchronized logical drive

The user issued Redundancy check on an unsynchronized logical drive

No action required

0x00040000

info

ram, popup

Event logging is enabled

Event logging enabled

None

0x00040001

info

ram, popup

Event logging is disabled

Event logging disabled

None

0x00040002

info

ram, nvram, popup

Event log buffer is cleared in RAM

Event log buffer cleared

None

0x00040003

info

ram, nvram, popup

Event log buffer is cleared in NVRAM

Event log buffer cleared in NVRAM

None

0x00040004

info

ram, nvram, popup

Event log buffer is cleared in MDD

Event log buffer cleared in MDD

None

0x00040005

info

ram, nvram, popup

The system is started

System has been started

None

0x00040006

info

ram, nvram, popup

The system is stopped

System has been stopped

None

0x00040007

info

ram, popup

The controller parameter(s) are changed by user

The controller parameter(s) are changed by user

None

0x00040008

major

ram, nvram, popup

The controller is reset by Watch Dog timer

The Watch Dog hardware has reset the controller because of problems

Update to the new firmware. If persisting, replace the controller

0x00040009

info

ram, nvram, popup

The controller has new crash information

New crash information is found because of controller crash in the previous boot

Contact support with the crash information to help analyze the cause of the crash

0x00040010

info

ram, popup

The controller's heart beat has started

Partner controller has joined the clique

None

0x00040011

info

ram, popup

The controller's heart beat has stopped

Partner controller has been removed from the clique

None

0x00040012

info

nvram, popup

The partner controller's heart beat has started

Partner controller has joined the clique

None

0x00040013

info

ram, nvram, popup

The partner controller's heart beat has stopped

Partner controller has been removed from the clique

None

0x00040014

warning

ram, nvram, popup

The partner controller's heart beat has skipped

Sequence of heart beat has skipped, heart beat transport may not be reliable

None

0x00040015

warning

ram, nvram, popup

The controller's main scheduler has frozen

There may be hardware or firmware fault

None

0x00040016

warning

nvram, popup

Controller has entered maintenance mode since configured physical disk seen by partner controller is not seen here

Single ported drives may be present

None

0x00040017

warning

nvram, popup

Controller has entered maintenance mode due to mismatch of physical disks types

SAS cabling may not be correct

None

0x00040018

warning

nvram, popup

Controller has entered maintenance mode due to mismatch of physical disk WWN

There may be hardware or firmware fault

Update to the new firmware. If persisting, replace the controller

0x00040019

warning

nvram, popup

Controller has entered maintenance mode due to mismatch of SATA Disks

There may be cabling or hardware or firmware fault

None

0x00040020

warning

nvram, popup

Controller has entered maintenance mode due to mismatch of Disk IDs

There may be SAS cabling or hardware or firmware fault

None

0x00040021

warning

nvram, popup

Controller has entered maintenance mode since no physical disks are seen as seen by Partner controller

There may be SAS cabling hardware or firmware fault

Fix the SAS cabling if applicable

0x00040022

info

nvram, buzzer, popup

Controller is started

Controller is started

None

0x00040023

info

nvram, popup

Controller is set to Active Mode

Controller is set to Active Mode

None

0x00040024

info

nvram, popup

Controller is set to Standby Mode

Controller is set to Standby Mode

None

0x00040025

critical

ram, nvram, buzzer, popup

Controller Failed Over as partner is removed

Controller removed or shutdown by user or is bad

Check controller if not removed or shutdown by user

0x00040026

critical

ram, nvram, buzzer, popup

Controller Failed Over as heart beat stopped

Controller removed or shutdown by user or is bad

Check controller if not removed or shutdown by user

0x00040027

critical

ram, nvram, buzzer, popup

Controller set to Maintenance Mode because of hardware mismatch with partner

Controller hardware is different from that of the partner controller

Check if this controller is of same Hardware model/configuration as the partner controller

0x00040028

critical

ram, nvram, buzzer, popup

Controller Firmware mismatch with that of the partner controller

The Controller Firmware is of different version than the partner controller

Auto Firmware synchronization will kick in to upgrade or downgrade the firmware

0x00040029

critical

ram, nvram, buzzer, popup

Controller set to Maintenance Mode because Firmware is flashing in the partner controller

Controller set to Maintenance Mode because Firmware is flashing in the partner controller

Exit out of Maintenance mode once Firmware flashing is complete on the partner controller

0x0004002A

info

ram, nvram, popup

Controller failed over to Partner controller for Firmware flashing this controller

User initated Non Disruptive Firmware flashing has forced the failover

none

0x0004002B

critical

ram, nvram, popup

Partner Controller was placed on reset during Fail Over processing

Partner Controller was reset to avoid split brain scenario

none

0x0004002C

critical

ram, nvram, popup

Controller was placed on reset during Fail Over processing

Partner Controller was reset to avoid split brain scenario

none

0x0004002D

critical

ram, nvram, popup

Controller set to Maintenance Mode because of flash image version mismatch with partner

Controller flash image version is different from that of the partner controller

Update this controller to the same flash image version as the partner controller

0x0004002E

critical

ram, nvram, popup

Controller was reset as it was not able to join the running partner controller

The running partner controller is busy or faulty or the communication to it is faulty

Please check the partner controller and if required replace it

0x00040030

critical

ram, nvram, popup

Controller has been set to Maintenance mode because there is a mismatch in the Controller Model or Hardware version with that of the partner controller

Controller has been set to Maintenance mode because there is a mismatch in the Controller Model or Hardware version with that of the partner controller

Replace this controller with the same Model and Hardware version as that of the other partner controller

0x00040031

critical

ram, nvram, popup

Controller has been set to Maintenance mode because there is a mismatch in the Controller Memory size with that of the partner controller

Controller has been set to Maintenance mode because there is a mismatch in the Controller Memory size with that of the partner controller

Replace this controller's memory with the same memory size as that of the other partner controller

0x00040032

critical

nvram, popup

Partner Controller has entered maintenance mode to protect user data since one of the configured physical drives was disconnected in the partner controller

A configured physical drive was detected as removed from one of the controllers. The physical drive belongs to an array that has at least one non-redundant or critical logical drive

Check and correct cable connections to external JBOD enclosures. Rebuild any critical logical drives. Back up array data. Replace the physical drive. Bring controller out of maintenance mode. See product manual for more information

0x00040033

major

ram, nvram, popup

The controller has reset because it encountered a firmware problem

The controller has reset because it encountered a firmware problem

If resets happen frequently, update to new firmware or replace the controller

0x00050000

info

ram, popup

PSU fan or blower is turned on

fans or blowers start because either high temperature or power on default

No action is required

0x00050001

info

ram, nvram, popup

PSU fan or blower is turned off

fans or blowers stop because temperature dropped or stopped by users

No action is required

0x00050002

info

ram, popup

PSU fan or blower speed is increased

Either controller or enclosure temperature is above warning threshold

No action is required

0x00050003

info

ram, popup

PSU fan or blower speed is decreased

Both controller and enclosure temperature is below warning threshold

No action is required

0x00050004

major

ram, nvram, buzzer, popup

PSU fan or blower is malfunctioning

PSU fan is malfunctioning

Replace PSU

0x00050005

info

ram, nvram, popup

PSU fan or blower is inserted

PSU fan is inserted

No action is required

0x00050006

warning

ram, nvram, popup

PSU fan or blower is removed

PSU fan is removed

No action is required

0x00050007

info

ram, nvram, popup

PSU fan or blower is functioning normally

PSU fan or blower is functioning normally

No action is required

0x00050008

warning

ram, nvram, buzzer, popup

PSU fan or blower is NOT installed

The firmware does not detect the device existence

Check fans or blowers

0x00050009

warning

ram, popup

PSU fan or blower status is unknown

Can not get information from PSU fan or blower

If persistent, replace PSU

0x00060000

warning

ram, nvram, buzzer, popup

SEP is NOT found

SEP is NOT present or malfuntioning

Insert or replace SEP hardware

0x00060002

info

ram, popup

SEP is found

SEP is present or is functional

No action is required

0x0006000c

info

ram, popup

JBOD system connected

JBOD system is detected

None

0x0006000d

critical

ram, nvram, buzzer, popup

JBOD system either is removed or malfunctioned

Bad connection or users remove the connection

Check Expander firmware and connction

0x0006000e

warning

ram, nvram, buzzer

SEP I2C device access failure

Cannot access SEP I2C device

None

0x0006000f

info

ram, nvram

SEP I2C device access recovered from failure

An SEP I2C device access recovered

If the condition persistents, replace the controller

0x00070000

major

ram, nvram, buzzer, popup

Host interface controller has detected parity error

Input cause string here

Input action string here

0x00070001

warning

ram, buzzer, popup

Host interface controller has detected data parity error

Input cause string here

Input action string here

0x00070002

warning

ram, buzzer, popup

Host interface controller has detected command parity error

Input cause string here

Input action string here

0x00070003

info

ram, popup

Host interface controller has detected bus reset

Input cause string here

Input action string here

0x00070004

major

ram, nvram, buzzer, popup

Host interface controller has encountered an unrecoverable error

Input cause string here

Input action string here

0x00070005

warning

ram, buzzer, popup

Host interface controller has received "abort task" command

Input cause string here

Input action string here

0x00070006

warning

ram, buzzer, popup

Host interface controller has received "abort task set" command

Input cause string here

Input action string here

0x00070007

warning

ram, buzzer, popup

Host interface controller has received "clear ACA" command

Input cause string here

Input action string here

0x00070008

warning

ram, buzzer, popup

Host interface controller has received "clear task set" command

Input cause string here

Input action string here

0x00070009

info

ram, popup

Host interface controller has received "LUN reset" command

Input cause string here

Input action string here

0x0007000A

warning

ram, buzzer, popup

Host interface controller is informed that the initiator has detected an error

Input cause string here

Input action string here

0x0007000B

warning

ram, buzzer, popup

Host interface controller has received illegal secondary identification

Input cause string here

Input action string here

0x0007000C

warning

ram, buzzer, popup

Host interface controller has received a message parity error

Input cause string here

Input action string here

0x0007000D

info

ram, popup

Host interface controller has recieved a bus reboot

Input cause string here

Input action string here

0x0007000E

info

ram, popup

Host interface link is up

Input cause string here

Input action string here

0x0007000F

info

ram, popup

Host interface link is down

Input cause string here

Input action string here

0x00070010

warning

ram, popup

Host interface controller has encountered an unknown error

Input cause string here

Input action string here

0x00070011

warning

ram, popup

Host interface controller has encountered a system error

Input cause string here

Input action string here

0x00070012

fatal

ram, nvram, buzzer, popup

Host interface controller has encountered a fatal error

Input cause string here

Input action string here

0x00070013

info

ram, popup

Host interface controller settings have changed

Input cause string here

Input action string here

0x00070014

warning

ram, popup

Host interface controller has received "WARM reset" command

WARM RESET task management function is initiated from initiator, most likely initiator is trying to recover from errors or timeout period expired

Input action string here

0x00070015

warning

ram, popup

Host interface controller has received "COLD reset" command

COLD RESET task management function is initiated from initiator, most likely initiator is trying to recover from errors or timeout period expired

Input action string here

0x00070060

warning

ram, nvram, buzzer, popup

Host Interface controller MU handshake failed

Input cause string here

Input action string here

0x00070061

critical

ram, nvram, buzzer, popup

Host Interface controller , HMU has stopped

Input cause string here

Input action string here

0x00070062

info

ram, popup

Host Interface controller , FMU has unloaded

Input cause string here

Input action string here

0x00070080

info

ram, popup

Fibre Channel host interface controller has detected bus reset

Input cause string here

Input action string here

0x00070081

info

ram, popup

Fibre Channel host interface controller has received "LUN reset" command

Input cause string here

Input action string here

0x00070082

fatal

ram, nvram, buzzer, popup

Fibre Channel host interface controller has encountered a fatal error

Input cause string here

Input action string here

0x00070083

info

ram, popup

Fibre Channel host interface controller link is up

Input cause string here

Input action string here

0x00070084

info

ram, popup

Fibre Channel controller link is down

Input cause string here

Input action string here

0x00070085

info

ram, popup

Fibre Channel host interface controller settings have changed

Input cause string here

Input action string here

0x000700A0

info

ram, nvram, popup

SCSI host interface controller settings have changed

Input cause string here

no action required

0x000700A6

info

ram, popup

External bus reset has occurred

Input cause string here

Input action string here

0x000700A7

info

ram, popup

IOC bus reset has occurred

Input cause string here

Input action string here

0x000700A8

warning

ram, nvram, popup

Parity error is detected during command phase

Input cause string here

Input action string here

0x000700A9

warning

ram, nvram, popup

Parity error is detected during message out phase

Input cause string here

Input action string here

0x000700AA

warning

ram, nvram, popup

CRC error is detected while receiving CMD information unit

Input cause string here

Input action string here

0x000700AB

warning

ram, nvram, popup

Initiator sent message for detecting an error

Input cause string here

Input action string here

0x000700AC

warning

ram, nvram, popup

Parity error is detected during Data Out phase

Input cause string here

Input action string here

0x000700AD

warning

ram, nvram, popup

CRC error is detected during Data Out phase

Input cause string here

Input action string here

0x000700AE

warning

ram, nvram, popup

Unknown priority reason is detected

Input cause string here

Input action string here

0x000700C0

warning

ram, nvram, popup

Zoning permission settings with the expander has been reset to defaults

NA

No action required

0x000700C1

warning

ram, nvram, popup

Zoning expander has been rebooted.

NA

No action required

0x000700C2

warning

ram, nvram, popup

Zoning permission settings with the expander different than expected

Internal Zoning Permission settings exported by the expander differ from the last known setting with the SCM.

The valid settings have been updated correctly.

0x00080000

info

ram, nvram, popup

Logical drive Initialization has started

Logical drive Initialization was started by User

None

0x00080001

info

ram, nvram, popup

Logical drive initialization has completed

User requested Logical drive initialization has completed

None

0x00080002

info

ram, nvram, popup

Logical drive initialization has paused

Logical drive initialization has paused either internally or by user

None

0x00080003

info

ram, nvram, popup

Logical drive initialization has resumed

Logical drive initialization has resumed internally or by user

None

0x00080004

info

ram, nvram, popup

Logical drive initialization has stopped

Logical drive initialization has been stopped by user

None

0x00080005

warning

ram, nvram, buzzer, popup

Logical drive initialization marks the logical drive offline

Logical drive initialization marks the logical drive offline due to drive errors

None

0x00080006

warning

ram, nvram, buzzer, popup

Logical Drive Initialization is aborted due to an internal error

Logical Drive Initialization has stopped due to an internal error

None

0x00080007

info

ram, nvram, popup

Quick Logical drive initialization has started

Quick Logical drive initialization was started by user

None

0x00080008

info

ram, nvram, popup

Quick Logical drive initialization has completed

User requested Quick Logical drive initialization has completed

None

0x00080009

info

ram, nvram, popup

Quick Logical drive initialization has paused

Quick Logical drive initialization has paused either internally or by user

None

0x0008000A

info

ram, nvram, popup

Quick Logical drive initialization has resumed

Quick Logical drive initialization has resumed either internally or by User

None

0x0008000B

info

ram, nvram, popup

Quick Logical drive initialization has stopped

Quick Logical drive initialization has been stopped by User

None

0x0008000C

warning

ram, nvram, buzzer, popup

Quick Logical drive initialization marks the logical drive offline

Quick Logical drive initialization marks the logical drive offline due to drive errors

None

0x0008000D

warning

ram, nvram, buzzer, popup

Quick Logical Drive Initialization is aborted due to an internal error

Quick Logical Drive Initialization has stopped due to an internal error

None

0x0008000E

info

ram, nvram, popup

Logical Drive Initialization is queued

Logical Drive Initialization is queued

None

0x0008000F

info

ram, nvram, popup

Quick Logical Drive Initialization is queued

Quick Logical Drive Initialization is queued

None

0x00080010

info

ram, popup

Logical Drive Initialization is in progress

Logical Drive Initialization was started by User

None

0x00090000

info

ram, popup

A new Logical drive has been created

A logical drive has been added by the user to the array

None

0x00090001

info

ram, popup

Logical drive has been deleted

A logical drive has been deleted by the user

None

0x00090002

info

ram, popup

Logical drive has been placed online

All the physical drives of the array are online

None

0x00090003

major

ram, nvram, buzzer, popup

Logical drive has been placed offline. Possible Data Loss

One or more of the Physical Drives of the array are Offline

Check the state of the physical drives, replace any bad drives

0x00090004

major

ram, nvram, buzzer, popup

Logical drive has been set to critical

One or more of the Physical Drives of the array are Offline

Check the state of the physical drives in array and rebuild the failed physical drive

0x00090005

info

ram, popup

Logical drive axle has been placed online

None

None

0x00090006

info

ram, nvram, popup

Rebuild marks the logical drive synchronized upon rebuild completion

Rebuilding process made the logical drive synchronized

None

0x00090007

info

ram, nvram, popup

Logical Drive Settings has been changed through a user command

The User wished to change some Logical Drive Settings

None

0x0009000C

major

ram, nvram, buzzer, popup

Logical drive has been set to degrade

One of the Physical Drives in RAID6 LD of the array is Offline

Check the state of the physical drives in array and rebuild the failed physical drive

0x0009000D

major

ram, nvram, popup

One of the Error Table (Read Check Table (RCT), Write Check Table (WCT) or Inconsistent Block Table (IBT)) of a logical drive has been cleared by the user

User has cleared the Error Table

None

0x000B0000

info

ram, popup

Media patrol is started

User or BGA scheduler started it

No action required

0x000B0001

info

ram, popup

Media patrol is completed

Media patrol is completed

No action required

0x000B0002

info

ram, popup

Media patrol is paused

User or BGA scheduler or other higer priority BGA activity paused it

No action required

0x000B0003

info

ram, popup

Media patrol is resumed

User or BGA scheduler or other higer priority BGA is completed or stopped

No action required

0x000B0004

info

ram, popup

Media patrol is stopped

User stopped it, or BGA scheduler stopped it, or all array(s) and spare(s) with media patrol enabled are deleted

No action required

0x000B0006

critical

ram, nvram, buzzer, popup

Media Patrol is aborted due to an internal error

System resource is not available

Reduced system load or reboot

0x000B0007

info

ram, popup

Media Patrol is queued

Input cause string here

Input action string here

0x000B0008

info

ram, popup

Media Patrol is stopped internally

All array with MP enabled is deleted / removed

No action required

0x000B0009

info

ram, popup

Media Patrol is in progress

Input cause string here

No action required

0x000C0000

info

ram, nvram, popup

RAID migration has started

Input cause string here

Input action string here

0x000C0001

info

ram, nvram, popup

RAID migration has completed

Input cause string here

Input action string here

0x000C0002

info

ram, nvram, popup

RAID migration has paused

Input cause string here

Input action string here

0x000C0003

info

ram, nvram, popup

RAID migration has resumed

Input cause string here

Input action string here

0x000C0004

info

ram, nvram, popup

RAID migration has stopped

Input cause string here

Input action string here

0x000C0005

warning

ram, nvram, buzzer, popup

RAID migration has encountered a physical disk error

Input cause string here

Input action string here

0x000C0006

warning

ram, nvram, buzzer, popup

RAID migration is aborted due to an internal error

Input cause string here

Input action string here

0x000C0007

info

ram, nvram, popup

RAID migration is queued

Input cause string here

Input action string here

0x000C0008

info

ram, nvram, popup

Migration has detected Stale NV Watermark

Input cause string here

Input action string here

0x000C0009

info

ram, nvram, popup

Migration has cleared Stale NV Watermark

Input cause string here

Input action string here

0x000C000A

info

ram, nvram, popup

Array was made Incomplete due to missing NV Watermark

Input cause string here

Input action string here

0x000C000B

info

ram, nvram, popup

User has accepted Incomplete Array. (caused by missing NV Watermark)

Input cause string here

Input action string here

0x000C000C

info

ram, popup

RAID migration is in progress

Input cause string here

Input action string here

0x000D0000

info

ram, popup

Physical Disk is marked online

Physical Disk was used to create the configuration

No Action required

0x000D0001

info

ram, popup

Physical Disk is marked offline

Physical Disk was marked offline by user or internally due to errors

Replace the physicla disk with a new disk

0x000D0002

major

ram, nvram, buzzer, popup

Physical Disk is marked as DEAD

Physical Disk is marked as DEAD due to drive errors

Replace the physical disk with a new disk

0x000D0003

info

ram, popup

Physical Disk has been reset

Physical Disk has been reset due to command time out

Replace the physical disk with a new disk

0x000D0004

info

ram, popup

Physical Disk is assigned as a global spare

Physical Disk is assigned as a global spare

No action required

0x000D0005

info

ram, popup

Global Spare has been deleted

Global Spare has been deleted

None

0x000D0006

info

ram, popup

Physical Disk is no longer assigned as a global spare

Physical Disk was used as data member to rebuild one of the members of the array

None

0x000D0007

info

ram, popup

Physical Disk is assigned as a dedicated spare

Physical Disk is assigned as a dedicated spare by User

None

0x000D0008

info

ram, popup

Dedicated Spare has been deleted

Dedicated Spare has been deleted by User

None

0x000D0009

info

ram, popup

Physical Disk is no longer assigned as a dedicated spare

Physical Disk was used as data member to rebuild one of the members of the dedicated array

None

0x000D000A

info

ram, popup

Physical Disk has been inserted

Physical Disk has been inserted by User

None

0x000D000B

info

ram, popup

Physical Disk has been removed

Physical Disk has been removed by User

Insert a new physical disk

0x000D000C

info

ram, popup

Command on phyiscal disk has been re-tried

Command on phyiscal disk has been re-tried due to drive not responding to the command

None

0x000D000D

minor

ram, nvram, buzzer, popup

Physical disk ECC error is detected

Physical disk ECC error is detected due to bad medium on the disk

Replace the physical disk with a new disk

0x000D000E

minor

ram, nvram, buzzer, popup

Physical disk CRC error is detected

Physical Disk CRC error is detected due to bad medium on the disk

Replace the physical disk with a new disk

0x000D000F

minor

ram, nvram, buzzer, popup

Bad sector is found on physical disk

Bad sector is found on physical disk due to medium errors on the disk

Replace the physical disk with a new disk

0x000D0010

minor

ram, nvram, buzzer, popup

Error is detected in remap sectors

Error is detected in remap sectors due to medium errors in the disk

None

0x000D0011

minor

ram, nvram, buzzer, popup

Command times out on physical disk

Command times out on physical disk

Replace the physical disk with a new disk

0x000D0012

warning

ram, buzzer, popup

Physical disk negotiation speed is decreased

Physical disk negotiation speed is decreased as the disk does not support higher speed

None

0x000D0013

warning

ram, popup

Previously configured disk is no longer found

Previously configured disk is no longer found as that disk is not present

Insert the previously configured disk in to the system

0x000D0014

warning

ram, nvram, popup

A physical disk has encountered an unknown (non-ECC) media error

A physical disk has encountered an unknown (non-ECC) media error

Replace the physical disk with a new disk

0x000D0015

warning

ram, nvram, popup

A physical disk has encountered PFA condition

A physical disk has encountered PFA condition

Replace the physical disk with a new disk

0x000D0016

info

ram, popup

A configured dead physical disk has been inserted

A configured dead physical disk has been inserted

Replace the physical disk with a new disk

0x000D0017

warning

ram, nvram, popup

A physical disk Page 0 settings has changed

A physical disk Page 0 settings was changed by User

None

0x000D0018

warning

ram, nvram, popup

Physical disk page 1 (SATA related) settings have changed

Physical disk page 1 (SATA related) settings was changed by User

None

0x000D001A

major

ram, nvram, buzzer, popup

Physical Disk is marked as DEAD due to removal

Physical Disk is marked as DEAD due to removal

Insert a new physical disk in to the slot

0x000D001b

major

ram, nvram, buzzer, popup

Physical Disk is marked as DEAD due to the failure of Reassign sectors comand to the disk

Physical Disk is marked as DEAD due to the failure of Reassign sectors comand to the disk

Replace the disk with new physical disk

0x000D001c

major

ram, nvram, buzzer, popup

Physical Disk is marked as DEAD due to PFA condition of the disk

>Physical Disk is marked as DEAD due to PFA condition of the disk

Replace the disk with new physical disk

0x000D001d

major

ram, nvram, buzzer, popup

Physical Disk is marked as DEAD due to forced offline state

Physical Disk is marked as DEAD due to forced offline state by User

Replace the disk with new physical disk

0x000D001e

warning

ram, nvram, popup

One of The Physical disk Path has failed

One of The Physical disk Path has failed

None

0x000D001f

warning

ram, nvram, popup

Physical disk page 3 (SAS related settings) have changed

Physical disk page 3 (SAS related settings) was changed by User

None

0x000D0020

warning

ram, nvram, popup

Physical disk seen by partner controller not seen here

Possibly single ported drives present or incorrect SAS Cabling

Fix the SAS cabling if not single ported drives

0x000D0021

warning

ram, nvram, popup

Single Ported Physical disk seen by Partner controller not seen here

Possibly single ported drives present

None

0x000D0022

warning

ram, nvram, popup

Physical Disk reported not ready

Physical Disk reported not ready

Replace the physical disk with a new disk

0x000E0000

warning

ram, buzzer, popup

PSU is NOT inserted

PSU is NOT inserted

Insert PSU

0x000E0001

warning

ram, nvram, buzzer, popup

PSU is off

PSU is turned off or power cable is unplugged

Turn on power or plug in power cable

0x000E0002

info

ram, nvram, buzzer, popup

PSU is on

PSU is on

No action is required

0x000E0003

info

ram, nvram, popup

PSU is installed and turned on

PSU is installed and is switched on

No action is required

0x000E0004

warning

ram, nvram, popup

PSU is installed and turned off

PSU is installed but it is switched off

Check PSU switch

0x000E0005

info

ram, nvram, popup

PSU is functional and turned on

PSU is operational and is switched on

No action is required

0x000E0006

warning

ram, nvram, popup

PSU is functional and turned off

PSU is operational but is switched off

Check PSU switch

0x000E0007

major

ram, nvram, popup

PSU is malfunctioning and turned on

PSU is malfunctional with power switched on

Replace PSU

0x000E0008

major

ram, nvram, popup

PSU is malfunctioning and turned off

PSU is malfunctional with power switched off

Replace PSU

0x000E0009

warning

ram, nvram, popup

PSU has been removed

The firmware does not detect the specific PSU existence

Check PSU

0x000E0010

critical

ram, nvram, buzzer, popup

PSU 12V power is out of the threshold range

The firmware detects 12V power is out of range

Replace PSU

0x000E0011

critical

ram, nvram, buzzer, popup

PSU 5V power is out of the threshold range

The firmware detects 5V power is out of range

Replace PSU

0x000E0012

critical

ram, nvram, buzzer, popup

PSU 3.3V power is out of the threshold range

The firmware detects 3.3V power is out of range

Replace PSU

0x000E0013

info

ram, nvram, popup

PSU 3.3V power is within the normal range

The firmware detects 3.3V power is within the range

No action is required

0x000E0014

info

ram, nvram, popup

PSU 5V power is within the normal range

The firmware detects 5V power is within the range

No action is required

0x000E0015

info

ram, nvram, popup

PSU 12V power is within the normal range

The firmware detects 12V power is within the range

No action is required

0x000E0016

critical

ram, nvram, popup

PSU is critical. This may cause instability of the system

Unsupported PSU or unstable power

Check the power to the PSU, or replace the PSU with the supported model

0x000F0000

info

ram, nvram, popup

Rebuild is started

User started rebuild, or auto-rebuild is started

No action required

0x000F0001

info

ram, nvram, popup

Rebuild is completed

Rebuild is completed on the physical drive

No action required

0x000F0002

warning

ram, popup

Rebuild is paused

User paused it

Resume rebuild as soon as possible

0x000F0003

info

ram, popup

Rebuild is resumed

User resumed it or rebuild is resumed after reboot

No action required

0x000F0004

warning

ram, nvram, popup

Rebuild is stopped

User stopped it, or array is deleted

If user stopped it, restart rebuild as soon as possible

0x000F0007

critical

ram, nvram, buzzer, popup

Rebuild is aborted

System resource is not available

Reduce system load or reboot

0x000F0009

info

ram, nvram, popup

Rebuild is queued

Input cause string here

Input action string here

0x000F000A

info

ram, nvram, popup

Transition is started

User started it or auto-transition started

No action required

0x000F000B

info

ram, nvram, popup

Transition is completed

Transition is completed

No action required

0x000F000C

info

ram, popup

Transition is paused

User paused it or other higher priority BGA scheduler is running

User resume as needed

0x000F000D

info

ram, popup

Transition is resumed

User resumed it,or it is resumed after reboot

No action required

0x000F000E

info

ram, nvram, popup

Transition is stopped

User stopped it

No action required

0x000F000F

info

ram, nvram, popup

Transition is switched to rebuild

Source physical drive is removed or dead

No action required

0x000F0010

warning

ram, nvram, popup

Auto rebuild can not start

The capacity of unconfigured physical drive is not capable of rebuild

Replace a drive with proper capacity

0x000F0011

warning

ram, nvram, popup

Rebuild stopped internally

Logical drive is offline

No action required

0x000F0012

info

ram, popup

Rebuild is in progress

Input cause string here

No action required

0x000F0013

info

ram, popup

Transition is in progress

Input cause string here

No action required

0x00100000

minor

ram, nvram, buzzer, popup

SMART error is received

Input cause string here

Input action string here

0x0011000A

info

ram, popup

Subsystem parameter(s) are changed by user

Subsystem parameter(s) are changed by user

None

0x0011000B

info

ram, popup

System is set to Redundant mode

A partner controller has joined to form High Availability

None

0x0011000C

major

ram, nvram, buzzer, popup

System is set to Critical mode

The partner controller is no longer accessible

Check the partner controller

0x0011000D

info

ram, popup

System is set to Non-Redundant mode

Only one controller is present in the system

None

0x0011000E

info

ram, nvram, popup

The Subsystem is started

The Subsystem has started

None

0x0011000F

info

ram, nvram, popup

The Subsystem is stopped

The Subsystem has stopped

None

0x00120000

info

ram, popup

Synchronization is started

The logical drive is created

No action is required

0x00120001

info

ram, popup

Synchronization is completed

Synchronization is completed

No action is required

0x00120002

info

ram, popup

Synchronization is paused

Higher priority BGA activity such as PDM or RC on the logical drive(s) on the same array is running

No action required

0x00120003

info

ram, popup

Synchronization is resumed

Higher priority BGA activity is completed or it is resumed after reboot

No action required

0x00120004

info

ram, popup

Synchronization is stopped

Logical drive is deleted, or critical, or offline. It could be also initialization or migration started

No action required

0x00120005

critical

ram, nvram, buzzer, popup

Synchronization is aborted due to an internal error

System resource is not available

Reduce system load or reboot

0x00120006

info

ram, popup

Synchronization is queued

Sync is already running on some other LD in same array

None

0x00120008

info

ram, popup

Synchronization is stopped internally

LD not online or Higher priority task like LDI is started or delete LD/array

None

0x00130000

info

ram, popup

New disk array has been created

A new disk array has been created by the user

None

0x00130001

info

ram, popup

Disk array has been deleted

A disk array has been deleted by the user

None

0x00130002

info

ram, popup

Disk array has been added

A new disk array has been added to the controller by adding new Physical drives to the enclosure

None

0x00130003

warning

ram, buzzer, popup

Disk array has been removed

A disk array has been removed from the controller by removing Physical Drives from the enclosure

If the drives were not intentionally removed, check to see if the drives are properly inserted in the enclosure

0x00130004

info

ram, popup

Disk array settings have been changed

Disk array settings have been changed through user intervention

None

0x00130005

info

ram, nvram, popup

Disk array is transport ready

User requested to make a disk array transport ready

Disk array is ready for transport. Remove Physical drives in disk array and move them to a different subsystem. To cancel Transport Ready Status, remove and reinsert the drives in the disk array.

0x00140000

info

ram, popup

Drive interface controller is found

Input cause string here

Input action string here

0x00140001

info

ram, popup

Drive interface controller is NOT found

Input cause string here

Input action string here

0x00140002

info

ram, popup

Drive interface diagnostics has passed

Input cause string here

Input action string here

0x00140003

info

ram, nvram, popup

Drive interface diagnostics has failed

Input cause string here

Input action string here

0x00140004

info

ram, nvram, popup

Drive interface controller has generated a general parity error

Input cause string here

Input action string here

0x00140005

info

ram, nvram, popup

Drive interface controller has generated a data parity error

Input cause string here

Input action string here

0x00150000

info

ram, nvram, popup

Online Capacity Expansion has started

Input cause string here

Input action string here

0x00150001

info

ram, nvram, popup

Online Capacity Expansion has completed

Input cause string here

Input action string here

0x00150002

info

ram, nvram, popup

Online Capacity Expansion has paused

Input cause string here

Input action string here

0x00150003

info

ram, nvram, popup

Online Capacity Expansion has resumed

Input cause string here

Input action string here

0x00150004

info

ram, nvram, popup

Online Capacity Expansion has stopped

Input cause string here

Input action string here

0x00150005

fatal

ram, nvram, buzzer, popup

Online Capacity Expansion has encountered a physical disk error

Input cause string here

Input action string here

0x00150006

fatal

ram, nvram, buzzer, popup

Online Capacity Expansion is aborted due to an internal error

Input cause string here

Input action string here

0x00150007

info

ram, nvram, popup

Online Capacity Expansion is queued

Input cause string hereOnline Capacity Expansion task is queued

Input action string here

0x00160000

info

ram, nvram, popup

RAID Level Migration has started

Input cause string here

Input action string here

0x00160001

info

ram, nvram, popup

RAID Level Migration has completed

Input cause string here

Input action string here

0x00160002

info

ram, nvram, popup

RAID Level Migration has paused

Input cause string here

Input action string here

0x00160003

info

ram, nvram, popup

RAID Level Migration has resumed

Input cause string here

Input action string here

0x00160004

info

ram, nvram, popup

RAID Level Migration has stopped

Input cause string here

Input action string here

0x00160005

fatal

ram, nvram, buzzer, popup

RAID Level Migration has encountered a physical disk error

Input cause string here

Input action string here

0x00160006

fatal

ram, nvram, buzzer, popup

RAID Level Migration is aborted due to an internal error

Input cause string here

Input action string here

0x00160007

info

ram, nvram, popup

RAID Level Migration is queued

Input cause string here

Input action string here

0x00170000

info

ram, nvram, popup

Stripe Level Migration has started

Input cause string here

Input action string here

0x00170001

info

ram, nvram, popup

Stripe Level Migration has completed

Input cause string here

Input action string here

0x00170002

info

ram, nvram, popup

Stripe Level Migration has paused

Input cause string here

Input action string here

0x00170003

info

ram, nvram, popup

Stripe Level Migration has resumed

Input cause string here

Input action string here

0x00170004

info

ram, nvram, popup

Stripe Level Migration has stopped

Input cause string here

Input action string here

0x00170005

fatal

ram, nvram, buzzer, popup

Stripe Level Migration has encountered a physical disk error

Input cause string here

Input action string here

0x00170006

fatal

ram, nvram, buzzer, popup

Stripe Level Migration is aborted due to an internal error

Input cause string here

Input action string here

0x00170007

info

ram, nvram, popup

Stripe Level Migration is queued

Input cause string here

Input action string here

0x00190000

info

ram, popup

Resource is NOT available

Input cause string here

Input action string here

0x00190001

info

ram, popup

Resource is NOT available

Input cause string here

Input action string here

0x00190002

info

ram, popup

Resource is NOT available

Input cause string here

Input action string here

0x00190003

info

ram, popup

Resource is NOT available

Input cause string here

Input action string here

0x001A0000

info

ram, popup

Blowers or PSU fans have started

The firmware starts blowers or PSU fans

No action is required

0x001A0001

info

ram, popup

Blowers or PSU fans have stopped

The firmware stops blowers or PSU fans

No action is required

0x001A0002

info

ram, popup

Blower or PSU fan speed is increased

Temperatures Increased

No action is required

0x001A0003

info

ram, popup

Blower or PSU fan speed is decreased

Temperatures dropped back to normal

No action is required

0x001A0004

minor

ram, nvram, buzzer, popup

Blowers or PSU fans are NOT functioning

The firmware detects blowers or PSU fans with a speed of 0 or out of control

Replace blower or PSU fans

0x001A0005

info

ram, popup

Blowers or PSU fans have been inserted

The firmware detects the specific blowers or PSU existence

No action is required

0x001A0006

info

ram, popup

Blowers or PSU fans have been removed

The firmware is not able to detect the existence of the blower or the PSU fan, but exist in the previous status

Check blowers or PSU fans

0x001A0007

info

ram, nvram, popup

Blowers or PSU fans are functioning normally

The blower or the PSU fan are detected with good status

No action is required

0x001A0008

warning

ram, nvram, buzzer, popup

Blowers or PSU fans are NOT installed

The firmware does not detect existenc of blowers or PSU fans

Check blowers or PSU fans

0x001A0009

warning

ram, nvram, buzzer, popup

Blower or PSU fan status is unknown

The firmware is not able to read blowers or PSU fans information but detects the existence

Check blowers or PSU fans

0x001B0000

info

ram, nvram, popup

PDM is started

User started it or the drive in the array has PFA condition

No action required

0x001B0001

info

ram, nvram, popup

PDM is completed

PDM is completed

None

0x001B0002

info

ram, popup

PDM is paused

User paused it or higher priority BGA activity started

If user paused, resumed it

0x001B0003

info

ram, popup

PDM is resumed

User resumed it or higher priority BGA activity is completed or it is resumed after rebooted

No action required

0x001B0004

info

ram, popup

PDM is stopped

User stopped it or destination physical drive is removed or dead

No action required

0x001B0009

info

ram, nvram, popup

PDM is swtiched to rebuild

Source drive is removed or dead

No action required

0x001B000a

info

ram, popup

PDM is stopped internally

Destination drive is removed or used for rebuild

No action required

0x001B000B

info

ram, popup

PDM is in progress

Input cause string here

No action required

0x001D0000

info

ram, popup

Spare check started on the given spare drive

Spare check started either manually by the user or started by SW scheduler

No action required

0x001D0001

info

ram, popup

Spare check completed successfully on the given spare drive

Spare check completed successfully on the given spare array

No action required

0x001e0000

critical

ram, nvram, buzzer, popup

Enclosure temperature is above the threshold

The system temperature is above the preset threshold

Check blowers and fans

0x001e0001

critical

ram, nvram, buzzer, popup

Enclosure temperature is above the critical threshold

The system temperature is above enclosure critical threshold

Check blowers and fans

0x001e0002

warning

ram, nvram, buzzer, popup

Enclosure temperature is above the warning threshold

The enclosure temperature is above enclosure warning threshold

Check blowers and fans

0x001e0003

info

ram, nvram, popup

Enclosure temperature is within the normal range

The system temperature drops below the enclosure warning threshold

No Action is required

0x001e0004

critical

ram, nvram, buzzer, popup

Controller temperature is above the critical threshold

The controller temperature is above controller critical threshold

Check blowers and fans

0x001e0005

warning

ram, nvram, buzzer, popup

Controller temperature is above the warning threshold

The controller temperature is above controller warning threshold

Check blowers and fans

0x001e0006

info

ram, nvram, popup

Controller temperature is within the normal range

The controller temperature drops below the controller warning threshold

No action is required

0x001e0007

critical

ram, nvram

Shut down PSUs due to enclosure or controller temperature over threshold

The PSUs shut down because temperatures exceed the protection threshold

Refer to the troubleshooting section of the product manual

0x001F0000

info

ram, popup

Firmware update is started

Firmware update is started

No action required

0x001F0001

info

ram, popup

Firmware update is complete

Firmware update is complete

No action required

0x001F0002

warning

ram, popup

Firmware update is fail

Firmware update is fail

No action required

0x001F0003

info

ram, nvram, popup

Backend expander firmware upgrade is completed

NA

No action required

0x001F0004

info

ram, nvram, popup

Frontend expander firmware upgrade is completed

NA

No action required

0x001F0005

major

ram, nvram, popup

Backend expander firmware upgrade failed

Backend (Interposer) upgrade cannot be completed successfully

Retry the firmware upgrade

0x001F0006

major

ram, nvram, popup

Frontend expander firmware upgrade failed

Frontend expander upgrade cannot be completed successfully

Retry the firmware upgrade

0x001F0007

info

ram, nvram, popup

Backend expander firmware upgrade is started

NA

No action required

0x001F0007

info

ram, nvram, popup

Frontend expander firmware upgrade is started

NA

No action required

0x00220000

info

ram

Blade Server Inserted

Blade Server was plugged in

No action required

0x00220001

info

ram

Blade Server Removed

Blade Server was plugged out

No action required

 

 

©2008 Promise Technology, Inc. All Rights Reserved.

No part of this document may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology, Inc.