Products Affected:
  • SuperTrak EX8654
  • SuperTrak EX8658

 

Conditions:

Attach Promise VTrak J310s/J610s or other manufacturer's JBOD chassis to increase the number of physical drive more than 32.

 

Failure Mode/Symptom:

Users can only select 32 physical drives to create Disk Array from controller BIOS.

 

Solution/Workaround:

Users need to install and configure Disk Array and Logical Drive via WebPAM PRO or CLI utility.

 

Additional Comments:

This issue is due to limitations of memory usage in the controller BIOS.