When running 2k3 SP2 after a server reboot the logical drive is reported as "unknown" or "unreadable" via Windows Disk Management when connecting the Vtrak M-Class Mx00f series. Promise is currently investigating the source of the problem. Attached is the configuration in which the problem occurs.
Workaround:
1. The user can downgrade to sp1. This issue is not observed using 2k3 sp1.
2. 2k3 service pack 2 you can manually rescan the disks in your Disk Management
Update 09/17/2007
This issue has been fixed in beta F/W 2.17.0000.01. If you are interested in the Beta build please contact Promise Support.
Test environment:
Fiber HBA: QLA2xxx
Subsystem: Vtrak M500f
OS: Windows Server 2003 Enterprise R2 w/ SP2
Bootloader version: 2.02.0000.00 (Sep. 4, 2007)
Firmware version: 2.17.0000.01 (Sep. 4, 2007)
Software version: 2.17.0000.01 (Sep. 4, 2007)
