Promise Array Management
Firmware/Bios Version: all
Additional Description: This happens only some of the time. Other times the old utility will be able to see the array after logging in.
Solution: It is recommended that a newer version of the PAM utility be installed when update is done to the BIOS and drivers. In addition, this will give the user the latest features and compatibility that the new utility affords.
Additional Information: Check the downloads for your product on the web at: www.promise.com
Then with mouse over the support option click on: "downloads" then the next page will have collumns for product, category and OS. Select what you are using and press "Go" to get the latest and even slightly older versions of the software you need.