In most of the Troubleshooting scenarios, Promise Support will need the Service report to diagnose the problem. It will contain event logs, the details of configuration and the status of all Hardware components.

The Dashboard menu is the starting point on WebPAM Insight after login. This display menu provides a quick overview of the real time status to the physical enclosure hardware and functional systems of the PegasusPro.

Click on the arrow icon to view a drop-down menu and select Download Service Report.