How to save OPAS(Service report) either via USB flash drive or via WebPAM ProE
One Plug Auto Service (OPAS) is a feature unique to Promise’s video surveillance solutions which is designed to offer a new level of user convenience that also helps reduce maintenance complexity and streamlines technical support. OPAS helps users easily collect all the necessary logs and data for the Promise support team to analyze the status of Vess A-Series NVRs.
Via [ USB flash drive]
- Prepare a USB drive with FAT32 format
- Create a folder named “opas” in the USB drive
- Insert it into the USB port in the front Panel
- You will hear a few short beep sounds and then a long beep sound. Take it out after the long beep sound stops.
- Send all files in the opas folder to us via email: support@tw.promise.com
OPAS USB: Lights GREEN if an OPAS device (USB disk) is detected, RED if the OPAS operation has failed, blinks GREEN when an OPAS operation is in progress.
[Vess A3340/Vess A3340P]
Via [WebPAM ProE ]
1].Double click the icon – WebPAM ProE at desktop
2].Login with user name and password (default user name: administrator ; password: password )
3].Go to the following path and click “Save” button
4].Here is the output.
