Table of Contents
A. How to Reset the Apollo 2 Duo (macOS)
B. How to Reset the Apollo 2 Duo (Windows)
Note: Resetting the Apollo from the utility, will erase all the contents and data associated with the device.
In addition, this will un-claim the device from the owner of the Apollo 2 Duo.
Only the owner of the Apollo 2 Duo can reset the Apollo.
A. How to Reset the Apollo 2 Duo (macOS)
- Open the Apollo Utility app, and click on the gear icon in the utility

- Click on the Settings icon.

- Click on Reset button at the bottom of the page to reset the Apollo 2 Duo.

B. How to Reset the Apollo 2 Duo (Windows)
- Open the Apollo Utility and Click on the gear icon in the utility.

- Click on the Settings icon.

- Click on the Reset button in the page to reset the Apollo 2 Duo.

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