Table of Contents
A. How to Reset the Apollo 2 Duo (iOS)
B. How to Reset the Apollo 2 Duo (Android)
Note: Resetting the Apollo from the utility, will erase all the contents and data associated with the device.
In addition, this will un-claim the device from the owner of the Apollo 2 Duo.
Only the owner of the Apollo 2 Duo can reset the Apollo.
A. How to Reset the Apollo 2 Duo (iOS)
- Open the Apollo Utility App.

- Click the gear icon.

- Click on the Apollo 2 Duo device that you want to Reset.

- Click the Reset button.

- Type CONFIRM in the pop-up window to reset the Apollo 2 Duo device.

B. How to Reset the Apollo 2 Duo (Android)
- Open the Apollo Utility app and click the menu button on the top corner.

- Click on Settings.

- Select the the Apollo 2 Duo device you want to reset.

- Click the Reset button.

- Type CONFIRM in the pop-up window to reset the Apollo 2 Duo device.
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