Products Affected:
  • SuperTrak EX4650
  • SuperTrak EX8650
  • SuperTrak EX8654
  • SuperTrak EX8658
  • SuperTrak EX16650

 

Conditions:

Installing WebPAM PRO on Fedora 8 or SUSE 10.3

 

Failure Mode/Symptom:

While installing WebPAM PRO on Fedora 8 or SUSE 10.3 by using normal installation, users will encounter following error:

java error:"java: xcbxlib.c:52: xcbxlibunlock: Assertion `c->xlib.lock' failed."

Symptom also happens when doing silent uninstallation of WebPAM PRO.

 

Solution/Workaround:

Please remember to execute following command before normal installation and silent uninstallation

export LIBXCBALLOWSLOPPYLOCK=1

 

Additional Comments:

This is JAVA incompatible issue with the installer program.