Product: VTrak 15200

Platform: Independent

Additional Description: User cannot connect to port 1 under any configuration only port 2 will work

Solution: The Vtrak 15200 controller needs to be reset. You can do this by clearing the FRAM

Reboot the vtrak

Push Ctrl+F key while Vtrak boots up

You will be at a BSP> command promt

Type "diag"

choose "FRAM test & clear"

Type "reset"