Searching: service report - 28 Results Found

VTrak Other How come I am unable to save a subsystem service report on firmware SR2.6?
Ken Chou posted this 16 July 2010

If your login password is comprised of any non-alphanumeric characters, you will not be able to save a subsystem service report while using firmware SR2.6.  Please change your password so it contains ONLY alphanumeric characters to correct this issue.

Vess Other Using OPUS My USB Thumb Drive Is Not Found
Ken Chou posted this 07 June 2010

When I use my large capacity USB thrumb drive to flash / update FW or save the system service report, the USB drive is not detected.

We support many sizes and manufactures USB flash drives, please see the Promise VessRAID SR3 Compatibility List at:

http://www.promise.com/mediabank/Download%20Bank/Compatibility/VessJBOD%201000%20Series%20SR3%20Compatibility%20List%20V1.0-20100520.pdf

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