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Ultra Driver installation guide
Ken Chou posted this 03 June 2004

Product: Ultra100TX2

Platform: all

Firmware/Bios Version: all

Solution: Ultra100 Device Driver and BIOS Update Installation Guide for Windows 2000, Windows NT 4.0, and Windows 95/98/98SE

To perform any of the installation methods below you will need 1 System Boot

Disk (Win 98 CD ROM Boot Disk or Emergency Boot Disk) with Drivers

and BIOS that should be prepared on a Win95/Win98 Machine.

Preparing a System Boot Disk with Driver and BIOS files

-From the Windows Desktop double click on "My Computer", right click on the

"3 1/2 Floppy A:", Select "Format" from the menu.

-Select "full" from the top portion of the "Format 3 1/2 Floppy A:" dialog box

and then select "copy system files" from the bottom portion of the "Format 3

1/2 Floppy A:" dialog box.

-Click on the "Start" button. When the formatting process is complete click on

the "Close" button.

-Using WinZip or PkZip extract all the Drivers and BIOS files to the System Boot

Disk in the A: Drive.

Windows 2000 Version 2195 (All Platforms) Driver and BIOS Upgrade Instructions

*The driver MUST be updated first, before flashing the BIOS. Follow the

instructions below EXACTLY as they are stated.

STEP ONE

- From the Windows 2000 Desktop right click on " My Computer" and then

Select "Properties".

- Click on the " Hardware" Tab and then click on " Device Manager".

-Double click on " SCSI and RAID Controllers" and click on the " Driver" tab.

-Click on the " Update Driver" tab and then click "Next".

-Select "Display a list of the known drivers for this device" and then click

"Next".

-Click on "Have Disk" and then insert the System Boot Disk with the Ultra100

drivers.

-Click on "OK" and then select "Promise Technology Inc, Ultra100 IDE

Controller" and then click on "Next".

-Click on "Next" at the "Start Device Driver Installation" dialog box.

-Click "YES" at the "Digital Signature" dialog box.

-Click "Finish" and then click on "Close" on the "Promise Technology Inc,

Ultra100 IDE Controller" properties box.

-Click on "YES" to restart the computer when prompted. Leave the System Boot

Disk with the Ultra100 Drivers and BIOS in the A: drive.

STEP TWO

-Once you have restarted the computer with the System Boot Disk and have

reached the A:\ Prompt, type "ptiflash" (with no quotations) and then press

the "Enter" key.

-Select option 1 on the menu by pressing the "1" key on your keyboard.

-Type "a:\ ulbios.old" (without quotations) and then press the "Enter" key.

-The "Backup Success" message will appear, press the "Enter" key.

-Select option 2 on the menu by pressing the "2" key on your keyboard.

-Type, "a:\ ulbios.bin" and then press the "Enter" key. During the flashing process. DO NOT TURN OFF THE COMPUTERS POWER AT ALL. DOING SO

WILL RESULT IN A CARD THAT IS UNUSABLE.

-Once the "Update Success" message appears, press the "Enter" key, eject

the System Boot Disk, and then press Ctrl-Atl-Del to restart the computer.

NT 4.0 (All Versions) Driver and BIOS Upgrade Instructions

STEP ONE

-From the Windows NT 4.0 desktop, double click on "My Computer", double-click on "Control Panel", and then double click on "SCSI Adapters".

-Click on the "Drivers" tab, and then select "Promise Technology Inc, Ultra100

IDE Controller" and then click on "Remove".

-Insert the System Boot Disk with the Ultra100 Drivers and BIOS. Click the

"Add" button and then click "Have Disk".

-Click on "OK", and then select "Promise Technology Inc, Ultra100 IDE

Controller" and then click "OK".

-Click on "YES" to restart the computer when prompted. Leave the System Boot

Disk in the A: Drive.

STEP TWO

-Once you have restarted the computer with the System Boot Disk and have reached the A:\ Prompt, type "ptiflash" (with no quotations) and then press

the "Enter" key.

-Select option 1 on the menu by pressing the "1" key on your keyboard.

-Type "a:\ ulbios.old" (without quotations) and then press the "Enter" key.

-The "Backup Success" message will appear, press the "Enter" key.

-Select option 2 on the menu by pressing the "2" key on your keyboard.

-Type, "a:\ ulbios.bin" and then press the "Enter" key. During the flashing

process. DO NOT TURN OFF THE COMPUTERS POWER AT ALL. DOING SO

WILL RESULT IN A CARD THAT IS UNUSABLE.

-Once the "Update Success" message appears, press the "Enter" key, eject

the System Boot Disk, and then press Ctrl-Atl-Del to restart the computer.

Windows 98 Driver and BIOS Upgrade Instructions

STEP 1

-From the Windows 98 Desktop right click on "My Computer" and then select

"Properties". Click on the "Device Manager" tab and then double click on

"SCSI Controllers".

-Double click on "Promise Technology Inc, Ultra100 IDE Controller" and

then click on the "Driver" tab.

-Click on "Update Driver" and then click on "Next".

-Select "Display a list of all drivers in a specific location" and then click on

"Next".

-Insert the System Boot Disk with the Ultra100 Drivers and BIOS, Click on

"Have Disk" and then click "OK".

-Select "Promise Technology Inc, Ultra100 IDE Controller" from the list

and then click on "Next".

-Click on "Next" once more and then click on "Finish".

-Click on "YES" to restart the computer when prompted and leave the System

Boot Disk in the A: drive.

STEP TWO

-Once you have restarted the computer with the System Boot Disk and have

reached the A:\ Prompt, type "ptiflash" (with no quotations) and then press the

"Enter" key.

-Select option 1 on the menu by pressing the "1" key on your keyboard.

-Type "a:\ ulbios.old" (without quotations) and then press the "Enter" key.

-The "Backup Success" message will appear, press the "Enter" key.

-Select option 2 on the menu by pressing the "2" key on your keyboard.

-Type, "a:\ ulbios.bin" and then press the "Enter" key. During the flashing

process. DO NOT TURN OFF THE COMPUTERS POWER AT ALL. DOING SO

WILL KILL THE CARD.

-Once the "Update Success" message appears, press the "Enter" key, eject

the System Boot Disk, and then press Ctrl-Atl-Del to restart the computer.

Windows 95 B or C Driver and BIOS Upgrade Instructions

Use Windows 98 Instructions Above

FastTrak Whenever My Fasttrak 66 is installed I get the following message on post:Fasttrak Does not detect proper Interrupt. Please check your IRQ listing and See if your computer supports PCI Bus Mastering
Ken Chou posted this 03 June 2004

Product: FastTrak 66

Platform: Windows 95,98 ME NT4.0 Windows 2000

Firmware/Bios Version: 1.30

Additional Description: This message occurs when several factors are involved

Card is conflicting with another PCI device

Hard drives are not jumpered correctly

Use of Third party cables or removable Swap bays

Out of date firmware for Fasttrak or Mainboard

Solution: Remove all other PCI devices on the mainboard and/or try different PCI devices

and/or disable any non essential devices on the system board

Check Hard drives on Fasttrak card to see if they are set to master and array is established

Make sure that IDE cables and/or Swap bays are up to spec(Note: Use of Long data cables

of 30 inches or longer can cause this error message

Update Fasttrak bios to the latest

Additional Information: This error message can also apply to Fasttrak 100TX2, TX2000 as well

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