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SATA How do I boot from the Ultra100TX2 if I already have a SCSI card in the system?
Ken Chou posted this 17 June 2004

Product: SATA150 TX2 Plus

Product Description: HBA

Platform: all

Firmware/Bios Version: all

Booting from Ultra 100TX2 w/additonal SCSI Controller in System, BIOS, Configuration, PCI Slot preference, CMOS BIOS settings.

If you have an actual SCSI controller in the system, the computer will attempt to boot from whichever controller is seen first. To get one controller to be seen before another, you must get it’s BIOS to load first. Manipulating the BIOS address that the card is set to use normally does this. However, the Ultra100 is fully PnP. This means that only the PnP BIOS on the motherboard can control which resources our card uses. In most cases, the PCI slot with the highest priority will be assigned the lowest BIOS address. On most motherboards, the PCI slot with the highest priority is PCI slot #1.

SATA Why can't I see the Promise card scan during the system boot?
Ken Chou posted this 17 June 2004

Product: SATA150 TX2 Plus

Product Description: HBA

Platform: all

Firmware/Bios Version: all

Additional Description: The Power On Self Test or "POST" should show devices attached to system during the boot

Solution: There are several reasons why this cannot be seen. You may have the splash screen from the system BIOS enabled (could be shadow or quiet boot) and this should be disabled for diagnostic.

This usually indicates a conflict with another device in the system. To determine which device is conflicting, remove all other PCI peripherals and disable all devices on the motherboard such as USB, LAN, and SCSI. Also, for troubleshooting purposes, try disabling USB boot, PXE boot, Rapid Boot/Quick boot, and Silent Boot. If the card is still not seen there may be a motherboard BIOS conflict. Try the Promise card in another motherboard to confirm this.

 

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