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SmartStor NS2300N/NS4300N/NS4600N: Orange LED flashes after Abnormal Shutdown (File System Check)

Ken Chou posted this 02 March 2009

After an Abnormal System Shutdown, whether the abnormal shutdown occurs because of power failure or not properly powering the down the NAS, File System Check will "automatically" run on the subsequent "power-on". During this period the status indicator LED on the front of the NAS will flashing "orange" and "shares" will NOT be accessible until the File System Check has completed. This is "NORMAL" behavior and is done to ensure that the File System is healthy and does not contain errors (minor or major) which can affect data integrity in the short or long term.

NOTE: File System Check is only available on NS2300N SR1 (or higher) Firmware and NS4300N SR5 (or higher) Firmware. The File System Check Progress meter will progress to 95% within the first few minutes and remain at 95% until the process is complete. Again, this behavior is "NORMAL".

Legacy Other Single Controller VTrak E-Class LUN Affinity Disabled + Firmware Version Check

Ken Chou posted this 06 February 2009

Single Controller Promise VTrak E-Class LUN Affinity Disabled + Firmware Version Check

The following Promise VTrak E-Class Single Controller SKU will ship with LUN Affinity Disabled:

TV270xx/x

Caution:

1. For users planning to use a spare controller to upgrade from single controller SKU to dual controller

2. For controllers running 10.05.2270.01 firmware or newer on their existing controller

Please do the following:

Enable LUN Affinity first on your existing single controller unit using CLI or WebPam Pro E. For instructions please see the following:
http://kb.promise.com/thread/how-do-i-enable-lun-affinity-before-upgrading-from-1-to-2-controllers
For controllers running newer than 10.05.2270.01 firmware on their existing controller make sure your spare controller has the matching firmware of your running controller (please see firmware upgrade instructions bundled with your respective firmware release)
Verify that the “Redboot RAM” version in your SubSystem report to be 1.02.2270.02. Please see the following:
http://kb.promise.com/thread/how-do-i-save-the-system-service-report-subsysteminfo-on-the-vtrak-eclass-raid

Enclosure 1 Running Image Info

===========================================================================
ImageType          CtrlId Version      BuildDate       FlashDate
===========================================================================
Redboot ROM         1     1.02.2270.01   Nov 18, 2008 Jan 22, 2009
Redboot ROM         2     1.02.2270.01   Nov 18, 2008 Jan 22, 2009
Kernel 1            1     1.01.2270.02   Nov 18, 2008 Jan 31, 2009
Kernel 2            2     1.01.2270.02   Nov 18, 2008 Jan 31, 2009
Firmware            1     10.05.2270.01 Nov 18, 2008   Jan 31, 2009
Firmware            2     10.05.2270.01 Nov 18, 2008   Jan 31, 2009
Software            1     10.05.2270.01 Nov 18, 2008   Jan 31, 2009
Software            2     10.05.2270.01 Nov 18, 2008   Jan 31, 2009
Ramdisk             1     1.01.2270.01 Nov 18, 2008   Jan 31, 2009
Ramdisk             2     1.01.2270.01 Nov 18, 2008   Jan 31, 2009
SEP Firmware        1     10.05.2270.12 N/A            N/A
SEP Firmware        2     10.05.2270.12 N/A            N/A
Redboot RAM         1     1.02.2270.02   Jan 30, 2009   Jan 31, 2009
Redboot RAM         2     1.02.2270.02   Jan 30, 2009   Jan 31, 2009
OEM Customization 1     1.04.2270.00   Nov 18, 2008   Jan 31, 2009
-------------------------------------------------------------------------------

Assuming the above has been checked you can proceed to simply hot insert the spare controller into the Vtrak E-Class unit. Once the upgrade has been conducted and your LUNs are balanced correctly proceed to then power up the respective hosts.

If you are in need of further technical assistance please contact Promise Technical Support (E-Support): https://support.promise.com

Please reference the Vtrak E-Class WebPAM PROe contact information page for additional regional contact information.

LUN Affinity:

LUN Affinity is a procedure through which a logical drive or a set logical drives are exposed to initiators through one of the controllers. A subsystem wide LUN Affinity enable/disable facility is provided which is managed through VTrak E-Class controller settings. When LUN Affinity is enabled, the user can specify which controller a particular LUN is affinitive to.