To ensure optimal performance and security of your Pegasus M4, follow these steps to update the firmware seamlessly:
1. Access PROMISE Support
- Visit the PROMISE support website:
Download Firmware for Pegasus M4. - Download the latest firmware image file (.img) to your Host PC or a TFTP server.
2. Preparation
- Ensure no background activities are running on the RAID subsystem to avoid interruptions during the update process.
3. Open Promise Utility Pro
- Launch Promise Utility Pro.
- On the main page displaying connected Thunderbolt devices, locate the Firmware Update option.
4. Choose a Download Method
Select one of the two available options based on your setup:
a. Local File via HTTP
- Click Choose File and locate the firmware image file saved on your system.
- Select the file and click Open to proceed.
b. TFTP Server
- Enter the TFTP server's host name or IP address, port number, and the file name of the firmware image.
5. Upload the Firmware File
- Click the Choose File button and navigate to the firmware file location on your system.
- Select the .img file and upload it.
6. Update the Firmware
- Check the checkbox on the update window to confirm the update.
- Initiate the update by selecting the Update option.
7. Wait for the Update Process
- Allow the system a few seconds to complete the firmware update.
8. Restart the System
- Once the update is finished, restart the system to apply the changes.
9. Verify the Firmware Version
- After restarting, re-open Promise Utility Pro to verify that the firmware has been successfully updated.
- The updated firmware version will be displayed in the device information section.
Important Notes:
- Ensure a stable power source during the update process to avoid interruptions.
- For any issues encountered during the update, refer to the user manual or contact PROMISE Technical Support.
