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VTrak Other Why am I receiving Watch Dog timer resets after flashing SR2.6 firmware
Ken Chou posted this 08 July 2010

 

Per the download instructions for SR2.6, it is highly recommended to be running matching firmware on both the E-class and all attached J-classes for the subsystem to function properly*

 

If you have a Jx10 JBOD attached to an Ex10 RAID-head withmismatched expander firmware, you may experience problems when running IO.

 

To check the firmware revision for your enclosure(s) usingWebPAM, navigate to Administrative Tools > Software Management > ImageVersion.  Look for “SEP Firmware” underEnclosure 1. 

 

 

Next, check the “SEP Firmware” for Enclosure 2.  If Enclosure 2’s version is older thanEnclosure 1’s, you have two options to update the firmware on the JBOD:

 

  1. You can re-flash the Vtrak’s firmware with SR2.6 with the JBOD(s) connected and powered on.  The firmware will update the expanders in the JBOD via an in-band flash process.
  2. You can download the Promise utility - which has the ability to update the firmware on ONLY the JBOD expanders.

 

Both firmware update methods will require you to physically power-cycle the Vtrak via the power switches on the rear.

VTrak Other How do I enable or disable ALUA on SR2.6 firmware
Ken Chou posted this 07 July 2010

 

ALUA stands for Asymmetric Logical Unit Access.

 

By default, ALUA is disabled on SR2.6 firmware. 

 

In order to enable ALUA, the user must follow this process:

 

  1. Make sure all E-classes are updated with SR2.6 firmware.
  2. Update to the new Perfect Path package on any/all hosts attached to the Vtrak(s).

*If running a Windows non-ALUA compliant OS or non-Windows based OS, please reference the SR 2.6 compatibility list found on the Promise website to determine if the OS is tested and supported with ALUA enabled option.*


  1. In order to enable ALUA, you must toggle the LUN Affinity setting. 

Note:  Please make sure the host systems are either off or have the Vtrak storage unmounted during this step.

 

WebPAMProE:

 

 

a.      Navigate to Controllers > Controller 1 > Settings

b.     Uncheck the “Enable LUN Affinity” box and then click “Submit”

c.      Re-check the “Enable LUN Affinity” box and then click “Submit”

d.     Verify ALUA is properly enabled in Controllers > Controller 1 > Information > Advanced Controller Information:

 

 

 

CLI via Telnet/SSH/Serial Console:

 

a.      Disable LUN Affinity using this command:

 

administrator@cli> ctrl -a mod -s "lunaffinity=disable”

 

b.     Enable LUN Affinity using this command:

 

administrator@cli> ctrl -a mod -s "lunaffinity=enable”

 

c.      Verify ALUA is enabled:

 

administrator@cli> ctrl -v

 

-------------------------------------------------------------------------

CtrlId: 1

Alias:

OperationalStatus: OK                  PowerOnTime: 20 hours 27 minutes

ControllerRole: Primary                ReadinessStatus: Active

LUNAffinity: Enabled                   LunmappingMethod: WWN Based

CacheUsagePercentage: 0%               DirtyCachePercentage: 0%

RevertibleDedicatedSpareUsed: 0

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PreferredCacheLineSize: 64 KB          CacheLineSize: 64 KB

Coercion: Enabled                      CoercionMethod: GBTruncate

SMART: Disabled                        SMARTPollingInterval: 10 minutes

MigrationStorage: DDF                  CacheFlushInterval: 3 second(s)

PollInterval: 15 second(s)             AdaptiveWBCache: Enabled

HostCacheFlushing: Disabled            ForcedReadAhead: Disabled

ALUA: Enabled                          PowerSavingIdleTime: Never

PowerSavingStandbyTime: Never          PowerSavingStoppedTime: Never

 

 

 

In order to disable ALUA, the user must follow this process:

 

Certain users running a non-ALUA compliant OS with LUN Affinity Enabled will want to disable ALUA.  ALUA is automatically disabled if LUN Affinity is disabled.  If you would like to disable ALUA with LUN Affinity enabled, you must use the CLI via Telnet/SSH/Serial Console interface to access this setting:

 

administrator@cli> ctrl -a mod -s "ALUA=disable”

 

 

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