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VTrak Ex10 Can I reuse a disk that is marked Dead, PFA or Stale?
Ken Chou posted this 27 July 2010

In most cases a drive is marked Dead, PFA or Stale due to disk errors and the disk should not be reused.



Stale disk:

If a disk is marked Stale it should not be reused. However there are some conditions a disk may go stale on an otherwise good disk.

Unless you are absolutely sure the disk is good and know why the stale state happened, a stale disk should not be reused. 


PFA disk:

If a disk is marked PFA, we believe the disk will fail and it should not be reused. Disks with SMART errors, physical errors or frequently time-out are often marked PFA.

A disk marked PFA should not be reused.


Dead disk:

If a disk is marked Dead, it should not be reused. However disks could be marked dead for reasons other than disk failure. Accidentally removing a disk or power cycle the unit in an incorrect order may create dead disks. These disks would otherwise be good, except for user error.

Unless you know the specifics on why the disk is marked dead, a dead disk is likely a failing disk and should not be reused. 

Do not force Dead disks online unless you know the array data is current and not stale. Please contact Promise Technical Support and provide the system service report (subsysteminfo) before forcing any dead disk online.

VTrak Other How do I tell if my controller is revision B1 or B3?
Ken Chou posted this 16 July 2010

In order to determine if your controller is revision B1 or B3, you must find the serial number of the CONTROLLER - which is located in controller information:


[Controller Info]

----------------------------------------------------------------

CtrlId: 1

Alias:

OperationalStatus: OK             PowerOnTime: 3075 hours 12 minutes

ControllerRole: Primary           ReadinessStatus:Active

LUNAffinity: Enabled              LunmappingMethod: WWN Based

CacheUsagePercentage: 0%          DirtyCachePercentage:0%

 

PartNo: F29000022000033           SerialNo:M42H09709900268

HWRev: A2R1.5                     WWN: 2100-0001-55d2-3e1     

CmdProtocol: SCSI-3

MemType: DDR2 SDRAM               MemSize: 2GB

FlashType: Flash Memory           FlashSize:32MB

NVRAMType: SRAM                   NVRAMSize: 127KB


The numbers which we will concern ourselves with are the six digits which follow the "H":

SerialNo: M42H09
7
09900268
On a Fiber Channel controller, if this number is greater than 08x110, then the controller is revision B3 or higher.
On a SAS controller, if this number is greater than 09x031, then the controller is revision B3 or higher.

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