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VTrak Other Why are my WD Drives dropping out of arrays?
Ken Chou posted this 14 October 2010

KB 10293 - Why are my WD drives dropping out of my Promise arrays?


Why when using Western Digital Caviar Green drives in RAID configurations the drives often drop off and out of the array?

On WD’s website, there are updates to this product documentation.  WD recommends not use these drives for enterprise 24/7 use or use in expansion chassis or with enterprise class HBAs.

 

For more information regarding this and other recommendations see the following:

 

http://www.wdc.com/en/products/products.asp?DriveID=773

 

http://www.wdc.com/wdproducts/library/SpecSheet/ENG/2879-701229.pdf

 

Excerpt from the articles above:

 

Ideal For

Environmentally friendly PCs and external storage requiring lower power consumption and cool, quiet operation.

Desktop / Consumer RAID Environments - WD Caviar Green Hard Drives are tested and recommended for use in consumer-type RAID applications (Raid-0 / RAID-1).*

*Business Critical RAID Environments – WD Caviar Green Hard Drives are not recommended for and are not warranted for use in RAID environments utilizing Enterprise HBAs and/or expanders and in multi-bay chassis, as they are not designed for, nor tested in, these specific types of RAID applications. For all Business Critical RAID applications, please consider WD’s Enterprise Hard Drives that are specifically designed with RAID-specific, time-limited error recovery (TLER), are tested extensively in 24x7 RAID applications, and include features like enhanced RAFF technology and thermal extended burn-in testing.

VTrak Other Why does netsend start automatically when it’s set to manual?
Ken Chou posted this 08 October 2010

KB 10290 -  Why does netsend start automatically when it’s set to manual?
 
We found that setting netsend to manually start is not persistent across restarts. The issue has been identified and will be fixed in a future release.  To work around this issue following a power cycle/reboot/restart use CLI/WebPAM to manually stop the netsend protocol.  For CLI:  swmgt –n netsent stop  For WebPAM Pro:  go to the  Software Management page.

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