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SuperTrak Quick Reference Guide for Optimal Performance with SuperTrak EX 4650/8650/8654/8658/16650
Ken Chou posted this 19 February 2009

Overview:

This document contains best practices that will insure that maximum performance is obtained from the SuperTrak EX 4650/8650/8654/8658/16650.

 

Pre-Requisites:

SR3 firmware (version 1.08.0000.00) with respective SR3 drivers and SR3 WebPAM/CLI versions.

 

Steps for Optimal Performance:

These quick steps will help to insure that optimal performance is obtained out of the card.

  1. Only use equipment that has been verified in the latest HCL (Hardware Compatibility List). This list can be downloaded from the Promise website.
     
  2. Make sure cache is enabled on each Hard Drive
     
  3. Make sure write back cache is enabled at the logical drive level.
     
  4. For larger block size transfers, adjust the default LD stripe size from 64k to 256k or larger.
     
  5. In order to maximize the design bandwidth, it’s strongly recommended to use a PCI-e x8 slot. Some motherboards (older ones especially) have PCI-e x8 or x16 physical slots, but the system bios only runs on PCI-e x4 electrically. It’s important to make sure the system board supports PCI-e x8 completely. Refer back to step 1.
     
  6. If a redundant data RAID level is selected (not RAID 0) it’s important to fully initialize the LD before performance testing.

 

Legacy Other Single Controller VTrak E-Class LUN Affinity Disabled + Firmware Version Check
Ken Chou posted this 06 February 2009

Single Controller Promise VTrak E-Class LUN Affinity Disabled + Firmware Version Check

The following Promise VTrak E-Class Single Controller SKU will ship with LUN Affinity Disabled:

TV270xx/x

Caution:

1. For users planning to use a spare controller to upgrade from single controller SKU to dual controller

2. For controllers running 10.05.2270.01 firmware or newer on their existing controller

Please do the following:

 

Enclosure 1 Running Image Info

===========================================================================
ImageType           CtrlId Version      BuildDate       FlashDate
===========================================================================
Redboot ROM         1     1.02.2270.01   Nov 18, 2008   Jan 22, 2009
Redboot ROM         2     1.02.2270.01   Nov 18, 2008   Jan 22, 2009 
Kernel 1            1     1.01.2270.02   Nov 18, 2008   Jan 31, 2009 
Kernel 2            2     1.01.2270.02   Nov 18, 2008   Jan 31, 2009
Firmware            1     10.05.2270.01  Nov 18, 2008   Jan 31, 2009
Firmware            2     10.05.2270.01  Nov 18, 2008   Jan 31, 2009
Software            1     10.05.2270.01  Nov 18, 2008   Jan 31, 2009
Software            2     10.05.2270.01  Nov 18, 2008   Jan 31, 2009
Ramdisk             1     1.01.2270.01   Nov 18, 2008   Jan 31, 2009
Ramdisk             2     1.01.2270.01   Nov 18, 2008   Jan 31, 2009
SEP Firmware        1     10.05.2270.12  N/A            N/A
SEP Firmware        2     10.05.2270.12  N/A            N/A
Redboot RAM         1     1.02.2270.02   Jan 30, 2009   Jan 31, 2009
Redboot RAM         2     1.02.2270.02   Jan 30, 2009   Jan 31, 2009
OEM Customization   1     1.04.2270.00   Nov 18, 2008   Jan 31, 2009
 
-------------------------------------------------------------------------------

 

Assuming the above has been checked you can proceed to simply hot insert the spare controller into the Vtrak E-Class unit. Once the upgrade has been conducted and your LUNs are balanced correctly proceed to then power up the respective hosts.

 

If you are in need of further technical assistance please contact Promise Technical Support (E-Support): https://support.promise.com

Please reference the Vtrak E-Class WebPAM PROe contact information page for additional regional contact information.

 

LUN Affinity:

LUN Affinity is a procedure through which a logical drive or a set logical drives are exposed to initiators through one of the controllers. A subsystem wide LUN Affinity enable/disable facility is provided which is managed through VTrak E-Class controller settings. When LUN Affinity is enabled, the user can specify which controller a particular LUN is affinitive to.

 

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