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LED light meanings Apollo LED Behavior - What do the different lights mean?
Jerry Case posted this 17 March 2016 - Last edited 23 April 2016

 

ON - Steady: LED lights continuously without interruption. (i.e. it does not flash or blink)
Long flash/Fast pace: LED flashes on twice per one second interval, remaining on about 70% of the time.
Long flash/Slow pace: LED flashes on once during two second intervals, remaining on about 70% of the time.
Short flash/Fast pace: LED flashes once per one second interval, remaining on about 30% of the time.
Short flash/Slow pace: LED flashes once during four second intervals, remaining on about 30% of the time.
   

 

Color Brightness Level Behavior Indication
Green Bright On - Steady The Apollo is powered on.
Green Bright Long flash/Fast pace Running boot up, loading firmware
(about 1 minute).
Green Bright Long flash/Slow pace Booting Kernel, not yet connected to the Public Server
(about 20~30 seconds).
White Bright Long flash/Fast pace Completing registration on Public Server, service is loaded
(about 3 seconds).
White Setting according
to user preference
On - Steady Apollo is idle, no clients are currently connected or active.
White Setting according
to user preference
Long flash/Slow pace Clients are connected to Apollo; or data is being backed up to a USB storage device; or data is being received from a USB storage device.
Red Bright Long flash/Slow pace Restore From USB
Red Bright On - Steady Service has failed (for example, the Public Server is not ready); or a hardware component has failed; or the hard disk drive has failed.
Red Bright Long flash/Fast pace Reserved for future use.
White Dim Short flash/Slow pace Hard disk drive spin-down
(HDD going to sleep mode).
White Dim Short flash/Fast pace Hard disk drive spin-up
(HDD waking up from sleep mode).
White & Green Bright On - Steady Apollo is running ready to be claimed; Apollo not yet claimed. 
White & Red Bright On - Steady Network connection is lost; or path to Public Server is lost.

VTrak A-Class USB-Ethernet adapter configuration for the VTrak A-Class series
Ken Chou posted this 01 October 2015

Note - You must have SR3 or later firmware on the VTrak A-Class system to enable USB-Ethernet adapter support.


The Promise SR3 A-class firmware now has native support for a USB-Ethernet adapter that allows our controllers to connect to a separate, public Ethernet network. We still recommend passing all metadata traffic through the on-board management port; however, if your LDAP and mail servers reside outside of this private metadata network, you’ll be able to leverage the USB-Ethernet adapter to connect to such servers.

In order to configure the USB-Ethernet adapter settings, you must be running A-class firmware SR3 or above. Navigate to SAN > Network Management and click on the pen icon to the right:



Ensure that you assign this port to a separate subnet in order to avoid cross-talk. Additionally, assign the maintenance mode IP’s using the same method.

*Please note: If the USB-Ethernet adapter becomes disconnected while the A-class is powered on, the controller will enter maintenance mode. Please ensure that the adapter is secured with the clip provided by Promise.

If you need to request a USB-Ethernet adapter for your existing A-class, please contact Promise Technical support.

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