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VTrak Ex10 Expected behavior on dual controller VTrak models when controllers with mismatched firmware are installed.
Ken Chou posted this 09 December 2011

The VTrak E-Class products support hot plugging of a replacement controller.

If the replacement controller has a different firmware than the surviving controller, the following results are expected.

Ex10 family:

When the replacement controller has a different firmware than the currently running controller, the newly installed controller will go into Maintenance Mode due to a firmware mismatch.

Solution:

Flash the matching firmware onto the replacement controller.

Once the firmware are matching versions, start the VTrak with the original surviving controller. When the VTrak Ex10 is fully up and running, hot plug the updated replacement controller.

Hot plugging the replacement controller allows mirroring of all user/controller settings from the running controller to the newly installed replacement controller.



Ex30 family:

When the replacement controller has a different firmware than the currently running controller, the newly installed controller will have its firmware updated to match the surviving controller.

Solution:

The VTrak Ex30 family will automatically update the replacement controller's firmware to match the surviving controller. There is no need to manually flash the firmware onto the replacement.

Our Non-disruptive Image Update (NDIU)feature allows the replacement controller to load the firmware from the surviving controller and then reboot.

Upon reboot, the two controllers firmware will now match and the replacement controller will start normally and be fully operational


Legacy Other I’m running ALUA and NON ALUA aware OS (Snow Leopard and Lion) on my SAN with Qlogic 5802 or 9000 series switch. What should my Vtrak E-Class made for Mac Fiber Channel Topology setting be configured to?
Ken Chou posted this 03 November 2011

VTrak Ex10:

Vtrak E-Class x10 series made for Mac units auto negotiates to “N” port when the topology is set to “Auto”.

When this is the case, the FC switch will report “F” Port. This is required in order to insure proper controller Fail Over / Fail Back functionality with non ALUA host OS’s.

To recap: Ex10 series made for Mac does not support ALUA thus the default “Auto” setting on Vtrak. The FC switch will negotiate “N” port.


VTrak Ex30:

Today Vtrak E-Class x30 series made for Mac auto negotiates to “NL” port when the topology setting is set to “Auto”.

When this is the case, the FC switch will report “FL” Port. Vtrak “Auto” defaulting to NL port setting is correct and will properly support ALUA and non ALUA Host OS.

N port is acceptable if the host is non ALUA, how ever make sure the controller setting on the Vtrak is set to “LUNAffinity=Enable,ALUA=Disable” Reference the following KB on how to set LUN Affinity and ALUA settings via CLI:

http://kb.promise.com/thread/how-do-i-enable-or-disable-alua-on-sr2-6-firmware

With NL port it can support “LUNAffinity=Enable,ALUA=Enable” or “LUNAffinity=Enable,ALUA=Disable” (supports both).

Any customers running Brocade DCX series FC switches in Mac OS Lion (ALUA aware): NL setting is a must.

N port setting will function and is acceptable for Non ALUA environments.

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