VESS A6000 Series Articles

Vess A6800p Power consumption

2024-12-04T13:46:21.7530000

These numbers are derived from fully populated Vess A6800P chassis utilizing SATA drives under full load:

Product	System status	AC Input		Power Consumption (W)	Thermal Output
		Voltage (V)	Frequency (Hz)		(BTU/Hr)
A6800p	Operation	110	60	315	1075.095
		240	50	312.9	1067.928

Product	System status	AC Input		Power Consumption (W)	Thermal Output
		Voltage (V)	Frequency (Hz)		(BTU/Hr)
A6800p	Standby Mode	110	60	243	829.359
		240	50	243.3	830.383

Product	System status	AC Input		Power Consumption (W)	Thermal Output
		Voltage (V)	Frequency (Hz)		(BTU/Hr)
A6800p	Power on Max	110	60	556	1897.628
		240	50	549	1873.737

VessA 6600/6800 Power consumption

2024-11-21T14:08:15.0270000

The following data outlines the power consumption and thermal output for Vess A6600 and Vess A6800 systems under full load with fully populated SATA drives:

Product	System status	AC Input		Power Consumption (W)	Thermal Output
Product	System status	Voltage (V)	Frequency (Hz)	Power Consumption (W)	(BTU/Hr)
Vess A6600 #1	Operation	110	60	236	805,468
	Operation	230	50	228	778,164
	Power on Max	110	60	538	1836,194
	Power on Max	230	50	523	1784,999
Vess A6600 #1	Operation	110	60	229	781,577
	Operation	230	50	227	774,751
	Power on Max	110	60	550	1877,15
	Power on Max	230	50	526	1795,238
Vess A6800 #2	Operation	110	60	312	1064,856
	Operation	230	50	307	1047,791
	Power on Max	110	60	773	2638,249
	Power on Max	230	50	750	2559,75
Vess A6800 #2	Operation	110	60	326	1112,638
	Operation	230	50	327	1116,051
	Power on Max	110	60	771	2631,423
	Power on Max	230	50	753	2569,989

Replacing a Power Supply on Vess A6600

2024-10-30T18:51:01.1270000

The Vess A6600 systems can accommodate two AC power supplies in the bay at the rear of the chassis. The Vess A6800 systems can accommodate three AC power supplies in the bay at the rear of the chassis. Each unit provides up to 550 Watts of power. Only a single power supply is required for operation, with the second power supply purely as a redundant, load-sharing backup. It can be removed without affecting system operation.

Installing and Removing the Power Supply

Align the power supply unit with the power supply slot. Ensure that the LED appears on the left when you are installing the power supply unit.
Carefully slide the PSU all the way into the power supply bay until it clicks into place.

Removing the Power Supply Unit

To remove a failed power supply, please first identify the failed power supply .

Hold onto the power supply handle while pressing the locking lever towards the power supply handle.
Pull to remove the power supply from the chassis.

NOTE:

Before replacing the power supply, power off the server, unplug the power cord, and disconnect all wiring from the power supply.
In a redundant system, you do not need to power down the server.

Setting up Email Service in Vess A6600

2024-10-30T18:50:04.5330000

Email service enables the RAID subsystem to send you Email messages about events and status changes. By default, Email service is set to Automatic.

Stop Email Service To stop the Email service:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Click the Stop button under Service Status -- Email.
Click the Confirm button.

To start the Email service after stopping it:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Click the Start button under Service Status -- Email.
Click the Confirm button.

Restarting Email Service

To restart the Email service:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Click the Restart button under Service Status -- Email.
Click the Confirm button.

Email Settings

To change Email service settings:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Make settings changes as required:

Under Service Setting -- Email choose a startup type:

• Automatic – (default) Starts and runs with the subsystem.

• Manual – You start the service when you need it.

Under Email Server Settings

• SMTP Server IP address

• SMTP Authentication under Email Server Settings -The Yes option enables authentication. The No option disables.

• SMTP Authentication under Email Server Settings: Username – Required if SMTP authentication is enabled, SMTP Authentication Password – Required if SMTP authentication is enabled.

Under Email Content Customization

• Email Sender (From) Address – The sender’s name shown on notification messages.

• Email Subject – The subject line of the notification message.

5. Click the Submit button.

6. Click the Confirm button.

Sending A Test Email Message

After email settings are completed, you can send a test email. To send a test email message, complete email settings as described above and check the Send a test email option box, then click the Submit button. A test email message is sent to the address you specified.

Replacing a Power Supply on Vess A6600

2024-10-29T13:06:32.7170000

Installing and Removing the Power Supply

Align the power supply unit with the power supply slot. Ensure that the LED appears on the left when you are installing the power supply unit.
Carefully slide the PSU all the way into the power supply bay until it clicks into place.

Removing the Power Supply Unit

To remove a failed power supply, please first identify the failed power supply .

Hold onto the power supply handle while pressing the locking lever towards the power supply handle.
Pull to remove the power supply from the chassis.

NOTE:

Before replacing the power supply, power off the server, unplug the power cord, and disconnect all wiring from the power supply.
In a redundant system, you do not need to power down the server.

Setting up Email Service in Vess A6600

2024-10-29T13:05:25.2130000

Email Service Email service enables the RAID subsystem to send you Email messages about events and status changes. By default, Email service is set to Automatic.

Stop Email Service To stop the Email service:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Click the Stop button under Service Status -- Email.
Click the Confirm button.

To start the Email service after stopping it:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Click the Start button under Service Status -- Email.
Click the Confirm button.

Restarting Email Service

To restart the Email service:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Click the Restart button under Service Status -- Email.
Click the Confirm button.

Email Settings

To change Email service settings:

Click the Administrative Tools icon.
Click the Software Management icon.
Click on Email in the Service List of the Service Management menu.
Make settings changes as required:

Under Service Setting -- Email choose a startup type:

• Automatic – (default) Starts and runs with the subsystem.

• Manual – You start the service when you need it.

Under Email Server Settings

• SMTP Server IP address

• SMTP Authentication under Email Server Settings -The Yes option enables authentication. The No option disables.

• SMTP Authentication under Email Server Settings: Username – Required if SMTP authentication is enabled, SMTP Authentication Password – Required if SMTP authentication is enabled.

Under Email Content Customization

• Email Sender (From) Address – The sender’s name shown on notification messages.

• Email Subject – The subject line of the notification message.

5. Click the Submit button.

6. Click the Confirm button.

Sending A Test Email Message

How to rebuild a Logical Drive with a new (unconfigured) disk

2024-10-28T10:29:00.2770000

How to rebuild a Logical Drive with a new (unconfigured) disk manually

When a physical drive with adequate capacity has been replaced, the logical drive begins rebuilding automatically or manually in order to restore redundancy (fault tolerance).It will still function during logical drive rebuilding and your data is available.

[1].Double click this icon of WebPAM ProE at desktop

[2].Login with administrator account and password (default is password)

[3].You might encounter security warning and Select "Continue to this website" or "Go on to the webpage"

[4.] Go to localhost and follow these procedures

[5] Select a new inserted disk (Target Physical Drive) to rebuild

[Rebuild task is in the progress]

[Go to Logical drives and check the Logical drive status]:: Rebuilding

[Rebuild task is done]

How to Save an OPAS (Service Report) via USB Flash Drive or WebPAM ProE

2024-10-28T06:49:46.9170000

One Plug Auto Service (OPAS) is a feature unique to Promise’s video surveillance solutions. It simplifies maintenance, reduces complexity, and streamlines technical support by allowing users to easily gather all necessary logs and data for the Promise support team to analyze the status of Vess A-Series NVRs.

Method 1: Using a USB Flash Drive

1. Prepare the USB Drive
- Format the USB drive to FAT32.
- Create a folder named “opas” on the USB drive.

2. Insert the USB Drive
- Insert the USB drive into the USB port on the left side of the front panel.

3. Listen for the Beeps
- You will hear a few short beeps followed by a long beep. Once the long beep stops, remove the USB drive.

4. Send the Report
- Email all files in the opas folder to Support@promise.com for analysis.

OPAS USB Light Indicator
- Green: OPAS device (USB drive) detected.
- Green Blinking: OPAS operation in progress.
- Red: OPAS operation failed.

[Vess A6600/Vess A6800/Vess A6600P/Vess A6800P/Vess A8600/Vess A8800]

Via [WebPAM ProE ]

1].Double click the icon – WebPAM ProE at desktop

2].Login with user name and password (default user name: administrator ; password: password )

3]. Go to the following path and click “Save” button

4].Here is the output.

This links to a Promise KB article on how to attach files to a web support case:

https://kb.promise.com/thread/how-to-attach-files-to-your-web-case/