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    <title>Mac OS Articles</title>
    <description>Latest articles happening in the Mac OS category</description>
    <link>https://kb.promise.com</link>
    <item>
      <title>How to Configure and Cancel Apollo Mirroring (macOS)</title>
      <description>&lt;p&gt;&lt;strong&gt;Table of Contents&lt;/strong&gt;&lt;br&gt;&lt;a href="#A. How to Configure and Cancel Apollo Mirroring (macOS)" target="_blank" rel="noreferrer, noopener"&gt;A.&amp;nbsp;How to Configure and Cancel Apollo Mirroring (macOS)&lt;br&gt;&lt;/a&gt;&lt;a href="#B. Related Articles" target="_blank" rel="noreferrer, noopener"&gt;B. Related Articles&lt;/a&gt;&lt;/p&gt;&#xD;
&lt;p&gt;&lt;strong&gt;Note:&amp;nbsp;&lt;/strong&gt;These instructions are also applicable to&lt;strong&gt;&amp;nbsp;Apollo 2 Duo users.&lt;/strong&gt;&lt;/p&gt;&#xD;
&lt;hr&gt;&#xD;
&lt;p&gt;&lt;strong&gt;&lt;a id="A. How to Configure and Cancel Apollo Mirroring (macOS)" target="_blank" rel="noreferrer, noopener"&gt;&lt;/a&gt;A. How to Configure and Cancel Apollo Mirroring (macOS)&lt;/strong&gt;&lt;/p&gt;&#xD;
&lt;ol&gt;&#xD;
&lt;li&gt;Open the Apollo Utility and go to the&amp;nbsp;&lt;strong&gt;Preferences&lt;/strong&gt;&amp;nbsp;tab. Then, click on the&amp;nbsp;&lt;strong&gt;Apollo Mirror&lt;/strong&gt;&amp;nbsp;icon.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/0d0aee1d-1893-4444-a30c-a8230188cd82_1.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;Make sure your destination Apollo is unclaimed, and both Apollos are on the same local network to start with. Once the initial Mirror is complete, one Apollo can be moved to any location in the world that has an internet connection.&lt;br&gt;&lt;br&gt;Click &lt;strong&gt;Start&lt;/strong&gt; to proceed.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/a0566751-6789-41d9-ae81-a82301893e91_2.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;If there are more than one unclaimed Apollos on your local network, you will see a list of serial numbers for the unclaimed Apollo devices that have been discovered. If you're not certain which Apollo device you want to execute the mirror process, check the serial number on the bottom of the Apollo unit.&lt;br&gt;&lt;br&gt;Choose the&amp;nbsp;&lt;strong&gt;destination Apollo&lt;/strong&gt;&amp;nbsp;and click&amp;nbsp;&lt;strong&gt;Start&lt;/strong&gt;&amp;nbsp;to proceed.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/e9da1ffa-a68d-4125-aff6-a823018976ed_3.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;You will receive the following prompt:&lt;br&gt;&lt;strong&gt;"Setting up Mirroring will also empty your trash. Are you sure to continue?"&lt;br&gt;&lt;span style="background-color: #ffff00;"&gt;Make sure to revise the files that are in your trash prior to proceeding with the mirroring process.&lt;/span&gt;&lt;/strong&gt;&lt;br&gt;Click on&amp;nbsp;&lt;strong&gt;Continue&amp;nbsp;&lt;/strong&gt;to proceed.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/63fb8c40-d533-469c-9d7d-a8230189b9e4_4.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;The validation code will be sent to the owner's email address. Enter the validation code provided into the prompt and click the&amp;nbsp;&lt;strong&gt;Next&lt;/strong&gt;&amp;nbsp;button to proceed. When the validation code is accepted, the mirroring process will being.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/58349a9c-d4c0-4bf3-ae78-a823018a4f06_5.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;When the&amp;nbsp;&lt;strong&gt;validation code&amp;nbsp;&lt;/strong&gt;is accepted, the mirroring process will begin.&lt;br&gt;&lt;strong&gt;Note:&lt;/strong&gt; The mirroring process will also claim the destination Apollo.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/b8620b2c-a21a-49db-94f4-a823018a93da_6.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;The progress bar appears in the Apollo Mirror window until the mirroring is completed.&amp;nbsp;&lt;br&gt;You may cancel the process at any time by clicking&amp;nbsp;&lt;strong&gt;Stop Mirroring&lt;/strong&gt;.&lt;br&gt;&lt;strong&gt;Note:&lt;/strong&gt;&amp;nbsp;Mirroring can take serveral hours to finish processing (Depeding how much data is being mirrored).&amp;nbsp;&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/cd221d19-d902-4eb5-96a2-a823018aef3d_7.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;After the mirroring process has successfully completed, the destination (target) Apollo will be renamed with the same name as the source Apollo.&lt;br&gt;In addition, you will receive a dialogue stating that the Apollos are now mirrored.&lt;br&gt;Click &lt;strong&gt;OK&lt;/strong&gt; to accept.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/1a412e23-ef6a-4e22-9612-a82400002a5b_8.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&#xD;
&lt;li&gt;You may also cancel the mirror configuration by clicking the &lt;strong&gt;Cancel Mirror Configuration &lt;/strong&gt;button. &lt;br&gt;A dialogue prompt will appear once the&amp;nbsp;&lt;strong&gt;Cancel Mirror Configuration&amp;nbsp;&lt;/strong&gt;button has been clicked.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Note:&lt;/strong&gt; Cancelling the Apollo mirror will disable the sync between the two Apollos. The destination Apollo will need to be reset before starting a new mirror.&lt;br&gt;&lt;img src="/content/uploads/0b23a434-480a-428a-b594-a812011e2660/7096b5b6-5743-4fa9-8cb1-a824000181a4_9.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&amp;nbsp;&lt;/li&gt;&#xD;
&lt;/ol&gt;&#xD;
&lt;hr&gt;&#xD;
&lt;p&gt;&lt;strong&gt;&lt;a id="B. Related Articles" target="_blank" rel="noreferrer, noopener"&gt;&lt;/a&gt;B. Related Articles:&lt;/strong&gt;&lt;/p&gt;&#xD;
&lt;ul&gt;&#xD;
&lt;li&gt;&lt;a href="/thread/how-to-configure-and-cancel-apollo-mirroring-windows/" target="_blank" rel="noreferrer, noopener"&gt;How to Configure and Cancel Apollo Mirroring (Windows)&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="/thread/how-to-configure-and-cancel-apollo-mirroring-ios-and-android/" target="_blank" rel="noreferrer, noopener"&gt;How to Configure and Cancel Apollo Mirroring (iOS and Android)&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;/ul&gt;&#xD;
&lt;hr&gt;&#xD;
&lt;p&gt;&lt;strong&gt;Contact Promise Technology Support&lt;/strong&gt;&lt;br&gt;Need more help? Save time by starting your support request online and a technical support agent will be assigned to your case.&lt;br&gt;&lt;br&gt;&lt;a href="https://support.promise.com/" target="_blank" rel="noreferrer, noopener"&gt;Promise Technology Technical Support &amp;gt;&lt;/a&gt;&lt;/p&gt;</description>
      <pubDate>2017-11-07T00:17:34.1430000</pubDate>
      <link>https://kb.promise.com/thread/how-to-configure-and-cancel-apollo-mirroring-macos/</link>
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    <item>
      <title>How do I download multiple folders at one time?</title>
      <description>&lt;p&gt;On the left hand pane of the Apollo there is a Selective Sync option.&lt;/p&gt;&#xD;
&lt;p&gt;Click on Selective Sync and then you can specify the local download/sync path as well as which folders on the Apollo to sync to your computer.&lt;/p&gt;&#xD;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&#xD;
&lt;p&gt;&lt;img src="/content/uploads/eee87aa0-9947-4807-88a0-a5b6006eadc6/5e2b20c6-4ebc-4447-9709-a65d01622279_selectivesync.jpg?width=690&amp;amp;upscale=false" alt=""&gt;&lt;/p&gt;</description>
      <pubDate>2016-08-09T21:29:58.9170000</pubDate>
      <link>https://kb.promise.com/thread/how-do-i-download-multiple-folders-at-one-time/</link>
    </item>
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      <title>Video: How do I unclaim and completely erase and reset my Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/TddECla1xr0?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T12:19:50.1970000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-unclaim-and-completely-erase-and-reset-my-apollo-mac-osx/</link>
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      <title>Video: How do I check the space usage on my Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/o5A5rhf8n3E?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T12:13:17.8300000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-check-the-space-usage-on-my-apollo-mac-osx/</link>
    </item>
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      <title>Video: How do I check the operational status of my Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/3nJJFzfJvV8?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T12:12:00.6730000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-check-the-operational-status-of-my-apollo/</link>
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      <title>Video: How do I dim or turn off the LED on Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/iDSj2QOJhhw?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T12:10:35.9170000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-dim-or-turn-off-the-led-on-apollo-mac-osx/</link>
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      <title>Video: How do I restore my Apollo from backup? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/XRViZ6m41B4?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T12:02:27.8100000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-restore-my-apollo-from-backup-mac-osx/</link>
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      <title>Video: How do I back up my Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/rORuf8S4lU0?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T12:01:02.5630000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-back-up-my-apollo-mac-osx/</link>
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      <title>Video: How do I check for updates and update my Apollo firmware? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/0-8aKSgbK24?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T11:58:53.1370000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-check-for-updates-and-update-my-apollo-firmware-mac-osx/</link>
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      <title>Video: How do I Rename My Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/jMDkXUse1dA?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T11:53:24.3100000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-rename-my-apollo-mac-osx/</link>
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      <title>Video: How Do I Change My Profile Photo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/srtQouCcWto?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-09T11:48:35.9030000</pubDate>
      <link>https://kb.promise.com/thread/how-do-i-change-my-profile-photo/</link>
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      <title>Video: How do I remove a member from Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/cMw3A6-rn1g?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T14:40:33.2430000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-remove-a-member-from-apollo-mac-osx/</link>
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      <title>Video: How do I delete content from Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/B67kN8NqBsg?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T14:35:33.4730000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-delete-content-from-apollo-mac-osx/</link>
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      <title>Video: What are favorites and how do they work on Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/QuGHsxptm3g?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T14:34:07.8930000</pubDate>
      <link>https://kb.promise.com/thread/video-what-are-favorites-and-how-do-they-work-mac-osx/</link>
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      <title>Video: How do I add comments to any image, video or file on Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/hip75pVDpig?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T14:30:09.0270000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-add-comments-mac-osx/</link>
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      <title>Video: How do I selectivity add content to Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/XOV0QGNXcs8?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T14:26:27.0370000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-selectivity-add-content-mac-osx/</link>
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      <title>Video: How do I send a service report from Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/LHF6wmXDm0c?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T14:23:32.8630000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-send-a-service-report-mac-osx/</link>
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      <title>Video: How to add a member to Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/xAA4IC23CtA?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-04-08T12:49:31.4730000</pubDate>
      <link>https://kb.promise.com/thread/video-how-to-add-a-member-to-apollo-mac-osx/</link>
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      <title>Video: How do I manually claim my new Apollo? (Mac OSX).</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/tVJzURmfbp4?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-03-12T16:41:31.0070000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-manually-claim-my-new-apollo-mac-osx/</link>
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      <title>Video: How do I automatically claim my new Apollo? (Mac OSX)</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/XzwPFYpD1iE?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-03-12T12:02:24.4100000</pubDate>
      <link>https://kb.promise.com/thread/video-how-do-i-automatically-claim-my-new-apollo-mac-osx/</link>
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    <item>
      <title>Video: Installing Apollo utility for Mac OSX.</title>
      <description>&lt;p&gt;&lt;iframe src="https://www.youtube.com/embed/UiEOwSK1MHo?rel=0" width="560" height="315" frameborder="0" allowfullscreen=""&gt;&lt;/iframe&gt;&lt;/p&gt;</description>
      <pubDate>2016-03-12T11:53:15.4630000</pubDate>
      <link>https://kb.promise.com/thread/video-installing-apollo-app-on-mac-osx/</link>
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