iOS and Android Articles

How to Configure and Cancel Apollo Mirroring (iOS and Android)

2017-11-07T02:11:16.6800000

Table of Contents
A. How to Configure and Cancel Apollo Mirroring (iOS)
B. How to Configure and Cancel Apollo Mirroring (Android)
C. Related Articles

Note: These instructions are also applicable to Apollo 2 Duo users.

A. How to Configure and Cancel Apollo Mirroring (iOS)

Open the Apollo Utility App. Click on Settings icon, and select Apollo Mirror.
Make sure your destination Apollo is unclaimed, and both Apollos are on the same local network to start with. Once the initial Mirror is complete, one Apollo can be moved to any location in the world that has an internet connection.

Click Start to proceed.
If there are more than one unclaimed Apollos on your local network, you will see a list of serial numbers for the unclaimed Apollo devices that have been discovered. If you're not certain which Apollo device you want to execute the mirror process, check the serial number on the bottom of the Apollo unit.

Choose the destination Apollo and click Start to proceed.
You will receive the following prompt:
"Setting-up Mirroring will also empty your trash. Are you sure to continue?"
Make sure to revise the files that are in your trash prior to proceeding with the mirroring process.
Click on Next to proceed.
The validation code will be sent to the owner's email address. Enter the validation code provided into the prompt and click the Next button to proceed.
Once the validation code is verified and accepted, the mirroring process will begin.
Note: The mirroring process will also claim the destination Apollo.
The Replicating progress bar appears in the Apollo Mirror window until the mirroring is completed.
You may cancel the process at any time by clicking Stop Mirroring.
Note: Mirroring can take serveral hours to finish processing (Depeding how much data is being mirrored).
After the mirroring process has successfully completed, the destination (target) Apollo will be renamed with the same name as the source Apollo.
In addition, you will receive a dialogue stating that the Apollos are now mirrored.
Click Done to exit out of the Apollo Mirror screen.
You may also cancel the mirror configuration by clicking the Cancel Mirror Configuration button.
A dialogue prompt will appear once the Cancel Mirror Configuration button has been clicked.

Note: Cancelling the Apollo mirror will disable the sync between the two Apollos. The destination Apollo will need to be reset before starting a new mirror.

B. How to Configure and Cancel Apollo Mirroring (Android)

Open the Apollo Utility App. Click on Menu icon.
Click on the Settings button.
In the Settings, select Apollo Mirror.
Make sure your destination Apollo is unclaimed, and both Apollos are on the same local network to start with. Once the initial Mirror is complete, one Apollo can be moved to any location in the world that has an internet connection.

Click Start to proceed.
If there are more than one unclaimed Apollos on your local network, you will see a list of serial numbers for the unclaimed Apollo devices that have been discovered. If you're not certain which Apollo device you want to execute the mirror process, check the serial number on the bottom of the Apollo unit.

Choose the destination Apollo and click Start to proceed.
Choose the destination Apollo and click on Claim
Note: The mirroring process will also claim the destination Apollo.
You will receive the following prompt:
"Setting-up Mirroring will also empty your trash. Are you sure to continue?"
Make sure to revise the files that are in your trash prior to proceeding with the mirroring process.
Click on Continue to proceed.
The validation code will be sent to the owner's email address. Enter the validation code provided into the prompt and click the Next button to proceed.
Once the validation code is verified and accepted, the mirroring process will begin.
The Replicating progress bar appears in the Apollo Mirror window until the mirroring is completed.
You may cancel the process at any time by clicking Stop Mirroring.
Note: Mirroring can take serveral hours to finish processing (Depeding how much data is being mirrored).
After the mirroring process has successfully completed, the destination (target) Apollo will be renamed with the same name as the source Apollo.
In addition, you will receive a dialogue stating that the Apollos are now mirrored.
Click ← to exit out of the Apollo Mirror screen.
You may also cancel the mirror configuration by clicking the Cancel Mirror Configuration button.
A dialogue prompt will appear once the Cancel Mirror Configuration button has been clicked.

Note: Cancelling the Apollo miror will disable the sync between the two Apollos. The destination Apollo will need to be reset before starting a new mirror.

C. Related Articles:

Contact Promise Technology Support
Need more help? Save time by starting your support request online and a technical support agent will be assigned to your case.

Promise Technology Technical Support >

How to undo the Mirror on Apollo using Apollo App (Android)

2017-10-26T16:56:11.3430000

The video below illustrates how to cancel the mirror of your Apollo Cloud device to another Apollo Cloud device using the Apollo Cloud Utility with an Android device.

How to mirror Apollo to another Apollo using Apollo App (Android)

2017-10-26T16:35:42.1530000

The video below illustrates how to mirror your Apollo Cloud device to another Apollo Cloud device using the Apollo Cloud Utility with an Android device.

How to Share a Camera Roll (iOS)

2017-10-20T19:02:08.1870000

1. Open the Apollo Utility on your iOS device and choose Camera Rolls.

2. Under the subfolder screen, swipe left on the folder to select More.

3. Click on Share from the popup menu as illustrated below:

4. Click the forward arrow > next to Member Sharing if you want to share it with a registered Apollo Member.
Choose the member as illustrated below:

5. Choose Read Only from the pop-up menu:

The selected Apollo member will be able to access the Camera Roll with Read Only privileges.
The Apollo member will not be able to make any changes to the camera roll.

How to Share a Camera Roll (Android)

2017-10-20T18:58:28.4200000

1. Open the Apollo Utility and click the menu button on the left top corner of the screen.

2. Click on Files from the left panel as illustrated below:

3. Click on Camera Rolls:

4. Click the Action Bar (three dots on the top right corner) under the Camera Rolls subfolder, and select Share from the pop-up window below.

5. Select the designated Apollo Member and choose Read Only to share the folder:

The selected Apollo member will be able to access the Camera Roll with Read Only privileges.
The Apollo member will not be able to make any changes to the camera roll.

Video: How do find space used on Apollo by each user or the total space used by all members? (iOS and Android).

2016-03-12T17:25:54.1400000

video to come

Video: How do check for notifications from Apollo? (iOS and Android).

2016-03-12T17:17:41.0700000

Video: How do check the operational health of my Apollo? (iOS and Android).

2016-03-12T17:17:10.9330000

video to come.

Video: How do I adjust the LED brightness or turn off the LED on Apollo? (iOS and Android).

2016-03-12T17:14:18.6870000

Video: How do I completely and permanently erase Apollo? (iOS and Android).

2016-03-12T17:13:22.2900000

Video: How do I restore my Apollo from back-up? (iOS and Android).

2016-03-12T17:12:18.5570000

video coming soon

Video: How do I back-up my Apollo? (iOS and Android).

2016-03-12T17:11:33.7500000

video to come

Video: How do I check for available firmware updates for Apollo? (iOS and Android).

2016-03-12T17:10:58.2770000

Video: How do I rename my Apollo? (iOS and Android).

2016-03-12T17:10:19.3270000

Video: How do I change my user photo thumbnail on Apollo? (iOS and Android).

2016-03-12T17:09:56.6130000

Video: How do I enable Touch ID in the Apollo App? (iOS and Android).

2016-03-12T17:07:21.6730000

Video: How do I remove a member from Apollo? (iOS and Android).

2016-03-12T17:05:54.9400000

video to come

Video: How do I delete content from Apollo? (iOS and Android).

2016-03-12T17:04:05.9470000

Video coming soon

Video: What are favorites and how are they managed on Apollo? (iOS and Android).

2016-03-12T17:02:26.3270000

Video coming soon

Video: How do you add comments to videos and photos? (iOS and Android).

2016-03-12T17:01:32.0670000

Video coming soon.

Video: How do I share links to photos, videos and other files publicly to social media forums? (iOS and Android).

2016-03-12T16:58:42.0000000

Video coming soon

Video: How manually add selected content to Apollo? (iOS and Android).

2016-03-12T16:55:55.5970000

Video coming soon

Video: How do I get technical support help for my Apollo? (iOS and Android).

2016-03-12T16:54:52.5870000

Video coming soon

Video: How do I send a service report from my Apollo to Promise Technical Support? (iOS and Android).

2016-03-12T16:54:08.3800000

Video coming soon

Video: How do I add a new member to my Apollo? (iOS and Android).

2016-03-12T16:53:13.5000000

Video: How do I automatically claim my new Apollo (iOS and Android).

2016-03-12T12:02:01.5470000