Latest articles happening in the Apollo Cloud 2 Duo category https://kb.promise.com <p>Apollo LED Behavior:</p> <table width="895"> <tbody> <tr> <td width="142">　</td> <td width="158">Meanings</td> <td width="255">Indication</td> <td width="340">Troubleshooting</td> </tr> <tr> <td>White</td> <td width="158">has been claimed</td> <td>system is normal</td> <td>1. switch 4G/wi-fi; 2. sign out/in</td> </tr> <tr> <td>　</td> <td width="158">　</td> <td>connected to internet</td> <td>3. reboot device</td> </tr> <tr> <td>　</td> <td width="158">　</td> <td>　</td> <td width="340">　</td> </tr> <tr> <td>White and Green</td> <td width="158">unclaimed</td> <td>need to be registered</td> <td>1.Same network: auto discovery</td> </tr> <tr> <td>　</td> <td>　</td> <td>　</td> <td>2.Manual find it:</td> </tr> <tr> <td>　</td> <td width="158">　</td> <td width="255">　</td> <td>&nbsp;&nbsp; a.Enter SN&amp;Key&nbsp;</td> </tr> <tr> <td>　</td> <td width="158">　</td> <td width="255">　</td> <td>&nbsp;&nbsp; b.Scan QR Code</td> </tr> <tr> <td>　</td> <td width="158">　</td> <td>　</td> <td>　</td> </tr> <tr> <td>White and Red</td> <td>lost connection</td> <td>need to connect with internet</td> <td>1. check the cable</td> </tr> <tr> <td>　</td> <td>　</td> <td>　</td> <td>2. check the network</td> </tr> <tr> <td>　</td> <td>　</td> <td>　</td> <td>　</td> </tr> <tr> <td>Green</td> <td>blinking&nbsp;</td> <td>booting</td> <td>wait for 90 seconds and check the LED status</td> </tr> <tr> <td>　</td> <td>　</td> <td>　</td> <td>　</td> </tr> <tr> <td>Red</td> <td>not working&nbsp;</td> <td width="255">1.Hardware component has failed<br> 2.HDD has failed</td> <td>possible RMA</td> </tr> <tr> <td>　</td> <td>　</td> <td width="255">　</td> <td>　</td> </tr> <tr> <td>Blink Red</td> <td>restore from USB</td> <td>wait for white</td> <td>　</td> </tr> </tbody> </table> <p>For details, please download Apollo menual at Promise Download Center.</p> 2024-10-25T05:59:12.1900000 https://kb.promise.com/thread/led-definition/ <p>There are up to 3 Google Drive or DropBox accounts can be synced with Apollo Cloud 2 Duo.</p> 2018-06-12T07:46:56.8870000 https://kb.promise.com/thread/how-many-public-cloud-accounts-can-be-synced-to-apollo/