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WebPAM PRO fails to run if using system host name to log in.

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Last Modified:Friday, October 10, 2008

WebPAM PRO fails to run if using system host name to log in.


Products Affected:
  • SuperTrak EX4650
  • SuperTrak EX8650
  • SuperTrak EX8654
  • SuperTrak EX8658
  • SuperTrak EX16650

 

Conditions:

The first time log-in to WebPAM PRO by using the system's host name for the URL.

 

Failure Mode/Symptom:

Entering the system name for the URL, but WebPAM PRO does not run. The default web page will not work if the system name is not resolved in DNS to it's own IP address.

 

Solution/Workaround:

In order to use WebPAM PRO you have to change the URL to http://127.0.0.1:8443 to start WebPAM PRO, and then add the subsystem (again 127.0.0.1) before you can see enclosures, arrays or disks.

 



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